COLOPLAST

Responsibility

• provide high-quality support, education and information for people with a laryngectomy or tracheostomy
• taking the lead for new patient registrations and delivery of the Welcome and New Patient Support Programme
• providing education and training to the Customer Care Team and maintaining high standards of conduct and service
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• working collaboratively with our field-based clinical and sales teams to grow our service and generate new registrations
• contribute to the overall business strategy by provision of outstanding customer care and product matching
• about you
• pro-actively contribute to a culture of continuous improvement and motivate others to do the same
• maintain clinical records in accordance with Company, Legal and Professional requirements

Requirements

• laryngectomy, airways management or tracheostomy care
• head & Neck, ENT or Maxillofacial Surgery
• ITU, HDU, Critical Care or A&E
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• experience of delivering telephone-based education and support to patients with complex care needs
• excellent communication skills and ability to deliver complex and technical information to customers in an accessible way
• understanding and experience working with and in the NHS
• highly organised and efficient
• excellent understanding of IT systems/packages
• positive and can-do attitude even when times are tough
• understanding/experience of home delivery, prescription or DAC services
• understanding/experience of commercial healthcare services

Benefits

• company car

Responsibility

• work collaboratively with Field Sales teams, Marketing teams and our Nurse Team

Requirements

• experience working in sales/telesales role or sales support role or Account Management
• experience operating in a fast-paced environment
• A track record in meeting targets
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• attention to detail
• to learn more about Coloplast, please visit www.coloplast.co.uk/about-us/. If you have any questions or need further information please email [email protected]
• deadline
• if you are interested in this position, please apply online as soon as possible
• excellent interpersonal skills, both verbal and written, along with the ability to effectively communicate with all levels of the organization and business relevant customer groups

Earnings for position sales advisor

Responsibility

• most importantly you will be expected to put the Customer at the forefront of everything that you do
• work closely with internal colleagues/other departments to ensure excellent customer service is provided
• deadline
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• should you have any specific queries please email [email protected]
• you will be asked to confirm your preferred event time, please specify to allow us to accommodate your preference
• please apply no later than Tuesday 9th May. Should you have any specific queries please email [email protected]
• please apply no later than 5pm on Friday 18th November 2022. Should you have any specific queries please email [email protected]
• you will answer incoming telephone calls from customers including processing orders, answering questions on products and/or services, research orders and other records to solve problems whilst offering solutions
• we require all new starters to be available with no holiday during the first 6 weeks of employment due to training requirements
• PLEASE NOTE – This role will be based in Glasgow however you will be required to travel to Peterborough – PE2 6FX for the first 3 weeks of your employment to complete your training
• PLEASE NOTE – This role will be based in Belfast however you will be required to travel to Peterborough – PE2 6FX for the first 3 weeks of your employment to complete your training
• please contact us if you require any further information
• you won’t be disappointed – we really are a Great Place to Work
• please submit your application for review, your application will be screened and if you are successful you will receive email confirmation providing the full details of the event
• visit us on Coloplast.com
• pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs
• we look forward to hearing from you
• employing about 14.000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies
• watch the film. Follow us on LinkedIn. Like us on Facebook
• the date for our next induction is Tuesday 30th May – ***PLEASE NOTE – This role will be based in Glasgow however you will be required to travel to Peterborough – PE2 6FX for the first 3 weeks of your employment to complete your training
• the date for our next induction is Monday 9th January 2023, the induction will take place at our brand new Belfast facility
• we are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things
• we will require you to be in Peterborough from Sunday – Friday to ensure you are ready for a 9am start on the Monday – rest assured this will be a fully expensed trip including travel, hotel and food/ drink

Benefits

• holiday vouchers

Responsibility

• the role also covers pricing compliance including audit of base prices, discounts and pricing agreements along with monthly analysis of purchase price variances
• this role acts as a key point of contact between the finance team and the commercial excellence team, to understand and challenge revenue assumptions and their impact on profitability
• quarterly submission of reimbursement prices to Global
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• analysis of purchase price variance and producing summary reports for management on variances and actions required / taken
• monthly reconciliation of stock volume forecast against rolling revenue forecast including presentation to Head of Finance and Business Support Director for sign off
• act as a business partner for a variety of Finance projects
• participates in future rollouts for new finance tools/automation
• performs ad hoc and special project analysis as needed

Earnings for position finance business partner

Responsibility

• coordinate the full documentation of the UK’s acceptance criteria, correspondence and field requirements for each release
• support project resource management activities by ensuring project hours are logged and team availability is clearly documented and up to date
• facilitate project workshops and activities, ensuring they are executed as expected and well documented
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• identify risks and issues in the programme and raise them through the correct channels in a timely manner
• coordinate the project team’s activities by ensuring the action log and agenda are up to date, prioritised and delivered on time
• actively participate in Sprint Demonstrations, constructively feed back on functionality presented
• own the UK’s Direct requirements, ensuring all move through the various project phases in a timely manner having been fully documented, realised, tested and approved with stakeholders
• participate in all rounds of testing both writing and executing scripts
• support topic leads by taking on actions within your capability and delivering them in a timely manner

Requirements

• essential
• an understanding of project management theory
• experience of capturing notes, actions and decisions in a clear and accurate way
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• desirable
• demonstratable knowledge of the UK's Salesforce programme
• project administration experience
• project experience
• salesforce experience
• need more information
• deadline
• please apply ASAP, we are looking to hold interviews shortly