account executive
Responsibility
- build and maintain strong relationships with clients, serving as the primary point of contact for their design and digital needs
- managing the client relationships through effective communication, responding to requests and problem solving
- manage client expectations through effective communication, responding to requests and problem solving
Show more +11 - collaborate with cross-functional teams to develop and execute project plans that meet or exceed client requirements
- planning, managing and delivering projects
- managing budgets, invoices and PO's using our financial management system
- ensure timely and accurate delivery of all project deliverables
- representing the agency in client meetings
- monitor project progress and identify and mitigate risks and issues
- ensuring the team are kept up to date with activity recorded on the system
- conduct project meetings, including kick-off, status, and review meetings
- provide regular project updates and reports to clients and agency management
- manage budgets, invoice clients and chase purchase orders using our financial management system, with support from our finance and account team
- complete other duties and responsibilities as assigned
Requirements
- we need a confident, organised and proactive individual who enjoys working in a fast-paced and energetic environment
- bachelor's degree in Business Administration, Marketing, or a related field
- minimum of 3 years of experience in a similar role, preferably in an agency
Show more +6 - excellent communication and interpersonal skills
- strong customer service orientation
- knowledge of design and digital services and processes
- ability to manage multiple projects and priorities simultaneously
- strong organisational and time management skills
- ability to work independently and in a team environment
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