call centre agent
3 the last 4 days, recently 2023-05-06
Responsibility
- make outbound calls to potential customers and promote our products and services
- contacting potential customers over the phone and selling our financial products
- building rapport with customers and identifying their needs
Show more +12 - build relationships with customers to understand their needs and offer tailored solutions
- building rapport with customers to understand their needs and provide appropriate solutions
- providing excellent customer service and resolving any issues or concerns
- meet and exceed weekly and monthly sales targets
- meeting and exceeding sales targets on a regular basis
- meeting or exceeding sales targets and KPIs
- maintain accurate records of customer interactions and sales
- providing excellent customer service and support
- maintaining accurate records of customer interactions and sales
- continuously develop product knowledge and sales skills
- maintaining accurate and up-to-date customer records
- collaborating with team members to achieve shared goals
Requirements
- excellent communication and interpersonal skills
- excellent communication skills and a strong phone presence
- excellent communication skills, both verbal and written
Show more +12 - ability to work in a fast-paced environment
- proven track record in sales or customer service
- ability to work well in a team environment
- strong sales skills and a goal-oriented mindset
- strong work ethic and self-motivated
- motivated and target-driven
- good organizational skills and attention to detail
- previous sales experience is not required, but is a plus
- excellent time management and organizational skills
- no previous experience in sales necessary, but customer service experience is a plus
- bachelor's degree or equivalent work experience
- knowledge of financial services industry is a plus, but not required
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