customer service representative
Responsibility
Requirements
Current offers for the position:
Bilingual Customer Service Representative (German) (Dutch) North Shields
CMS Recruitment limited are currently recruiting for bilingual customer service representatives on behalf of an international logistics client ;You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working in a performance-driven contact centre environment with confidence.Ability to be communicate fluently in English language and second language (Dutch) or (German), both verbal and written.Responsibilities- providing professional and efficient customer sales and service in all duties- making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements- first contact resolution of customers and clients queries, requests, orders and complaints- proactively contact existing and potential customers with the aim of up-selling products- match and sell our products or services to our customers with confidence whenever possible, by cross or up-selling to appropriate productsExperience :- previous contact centre experience is ideal- good proficiency and navigation skills around a pc, excellent keyboard skills- good telephone manner with a clear speaking voice- good communication skills and the ability to build rapport with the customer- ability to work well in a team- flexible to work at all times in the contact centre, including evenings and weekendsJob Types: Full-time, Part-time, PermanentSalary: £11.00 - £12.00 per hourJob Types: Full-time, Part-time, PermanentPart-time hours: 20 per weekSalary: £11.00-£12.00 per hourBenefits:On-site parkingFlexible Language Requirement:English not required
Bilingual Customer Service Representative (German) (Dutch) North Shields
CMS Recruitment limited are currently recruiting for bilingual customer service representatives on behalf of an international logistics client ;You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working in a performance-driven contact centre environment with confidence.Ability to be communicate fluently in English language and second language (Dutch) or (German), both verbal and written.Responsibilities- providing professional and efficient customer sales and service in all duties- making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements- first contact resolution of customers and clients queries, requests, orders and complaints- proactively contact existing and potential customers with the aim of up-selling products- match and sell our products or services to our customers with confidence whenever possible, by cross or up-selling to appropriate productsExperience :- previous contact centre experience is ideal- good proficiency and navigation skills around a pc, excellent keyboard skills- good telephone manner with a clear speaking voice- good communication skills and the ability to build rapport with the customer- ability to work well in a team- flexible to work at all times in the contact centre, including evenings and weekendsJob Types: Full-time, Part-time, PermanentSalary: £10.50 - £11.00 per hourJob Types: Full-time, Part-time, PermanentPart-time hours: 20 per weekSalary: £10.50-£11.50 per hourBenefits:On-site parkingFlexible Language Requirement:English not required
Bilingual Customer Service Representative (German) (Dutch) North Shields
CMS Recruitment limited are currently recruiting for bilingual customer service representatives on behalf of an international logistics client ;You’ll be in contact with lots of different people, so you should be able to quickly build a good rapport and make our guests feel great in a maritime atmosphere. As well as being comfortable working in a performance-driven contact centre environment with confidence.Ability to be communicate fluently in English language and second language (Dutch) or (German), both verbal and written.Responsibilities- providing professional and efficient customer sales and service in all duties- making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements- first contact resolution of customers and clients queries, requests, orders and complaints- proactively contact existing and potential customers with the aim of up-selling products- match and sell our products or services to our customers with confidence whenever possible, by cross or up-selling to appropriate productsExperience :- previous contact centre experience is ideal- good proficiency and navigation skills around a pc, excellent keyboard skills- good telephone manner with a clear speaking voice- good communication skills and the ability to build rapport with the customer- ability to work well in a team- flexible to work at all times in the contact centre, including evenings and weekendsJob Types: Full-time, Part-time, PermanentSalary: £10.50 - £11.00 per hourJob Types: Full-time, Part-time, PermanentSalary: £10.50-£11.00 per hourBenefits:On-site parkingSchedule:10 hour shift8 hour shiftMonday to FridayAbility to
Salary in other companies in the position customer service representative
| POD TALENT | 2500 £ | 2333 £ 2500 £ |
| CALLAWAY GOLF EUROPE | 2500 £ | 2333 £ 2500 £ |
| OMEGA RESOURCE GROUP | 2500 £ | 2333 £ 2500 £ |