CMC TECHNOLOGY GROUP Salary - Salary Report

3 the last 56 days, recently 2023-03-15

support a diverse set of technologies and clients
diagnose issues and communicate them to team members
coordinate resources with the appropriate teams
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conduct weekly status meetings with client management to report progress and discuss the next steps
commute between client sites when required

ADVANCED RESOURCE MANAGERS	15267 £	4166 £ 15267 £
JAGO CONSULTANTS	12333 £	4166 £ 15267 £
VIQU	7773 £	4166 £ 15267 £
ONE SQUARE ONE	6300 £	4166 £ 15267 £
MORGAN MCKINLEY GROUP	5220 £	4166 £ 15267 £
OUR IT SERVICES	4583 £	4166 £ 15267 £
BRISTOL AIRPORT	4583 £	4166 £ 15267 £
GLOBAL TECHNOLOGY AI SOLUTIONS	4200 £	4166 £ 15267 £
FOCUS GROUP RECRUITMENT	4166 £	4166 £ 15267 £
MELIUS	4166 £	4166 £ 15267 £

provide first and second-line technical support to end-users and clients via phone, email, or in-person
diagnose and resolve hardware and software issues, escalating complex problems to senior engineers when necessary
assist with setting up and configuring computer systems, software, and peripherals
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install, maintain, and troubleshoot network devices and connections
perform routine system and software updates
maintain accurate records of support requests, resolutions, and equipment inventory
collaborate with the Helpdesk Manager and IT team to improve processes and procedures
ensure excellent customer service and satisfaction by promptly addressing user needs and inquiries

proven experience in a similar IT helpdesk or technical support role
strong knowledge of Windows operating systems and Office 365
basic understanding of network protocols, routing, and troubleshooting
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familiarity with remote desktop support tools
excellent problem-solving and communication skills
customer-focused with a passion for delivering top-notch support
A team player with a willingness to learn and adapt to new technologies
technical support: 1 year
customer service: 1 year
IT certifications are a plus

NEXUS SPECIALIST RECRUITMENT	5200 £	3333 £ 5200 £
HAYS RECRUITMENT SERVICES	5000 £	3333 £ 5200 £
DIGITAL UK APPOINTMENTS	5000 £	3333 £ 5200 £
THE LEARNING COLLEGE GROUP	4160 £	3333 £ 5200 £
PROACTIVE IT RECRUITMENT	4000 £	3333 £ 5200 £
FROSSELL RECRUITMENT	3750 £	3333 £ 5200 £
MIDAS TOUCH	3500 £	3333 £ 5200 £
EXCLUSIVE HOUSEHOLD STAFF	3333 £	3333 £ 5200 £
C&C SEARCH	3333 £	3333 £ 5200 £
IT @ SPECTRUM	3333 £	3333 £ 5200 £

support a diverse set of technologies and clients
diagnose issues and communicate them to team members
coordinate resources with the appropriate teams
Show more +1
conduct weekly status meetings with client management to report progress and discuss the next steps

CMC TECHNOLOGY GROUP