Earnings on positions in CLINICAL PARTNERS
CLINICAL PARTNERS is looking for employees for positions:
- CIPD level 5 or 7 qualified, or equivalent relevant experience
- proven experience of working in a generalist HR management role including payroll function
- highly organised with string planning and project management skills
- evidence of discretion and diplomacy
- execptional communication skills with the ability to build and maintain good relationships across the organisation and with all stakeholders
- an understanding of safeguarding and safer recruitment practices
- the ability to influence at all levels to support policies and business strategies
- whilst not essential, experience of working in or knowledge of a healthcare environment or similar regulated activity would be advantageous
- answering and providing solutions to incoming support requests reported via the helpdesk, phone, chat, email and occasionally in person
- help implement and introduce more complex and secure IT systems
- work closely and efficiently with the IT Manager, Support Manager and Applications Engineer
- provide an excellent end user experience through issue resolution and exceptional customer service skills
- troubleshooting and resolution of technical issues with the ability to recognise when there is a need for escalation
- referencing and updating documentation and user guides to enable staff members to self-serve where possible
- liaise with 3rd party stakeholders including software vendors and suppliers
- provide IT support and help maintain the IT equipment at head office
- at least 1 years experience working in IT support, this can include apprenticeship level
- experience working on a busy IT support helpdesk
- excellent technical and analytic IT skills as well as a proficient user of the MS Office suite and Windows operating systems
- excellent customer service, customer-facing and problem-solving skills
- exceptional communication skills, both written and oral
- good time management and organisational skills
- A proactive attitude and the ability to work on your own initiative
- ability to prioritise a constantly changing workload and remain calm under pressure
- dealing with telephone and email enquiries
- supporting onboarding Clinicians
- maintaining up to date records for existing staff members
- checking legitimacy of documents and qualifications
- advising hiring managers of progress through onboarding process
- liasing with agencies about new and existing staff
- initiating DBS checks
- communicating with other teams within the HR department where necessary
- A minimum of a years relevant administrative experience
- excellent knowledge of MS Office
- knowledge of CQC compliance is desirable
- good communication skills, both written and verbal
- ability to prioritise and handle large volumes of work
- ability to meet deadlines and work unsupervised
- clear understanding of the need to maintain confidentiality in all areas of work
- excellent attention to detail