CLEETHORPES LIGHT RAILWAY  Salary

CLEETHORPES LIGHT RAILWAY
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CLEETHORPES LIGHT RAILWAY is looking for employees for positions:

commercial manager

Working hours

  • full-time | Permanent

Responsibility

  • must be prepared to work weekends and bank holidays on a regular basis
  • must travel and regularly engage with colleagues at the sister site in Scarborough for initiatives and other work
  • to maintain all records and forms relating to the outlets as prescribed by the management and policies
  • to carry out any other reasonable duties in line with the post as may be required
  • to perform any other duties in the company as required to allow the visitor attraction to function
  • liaising with other departments to ensure the attractions objectives can be planned and delivered successfully
  • ensure all accidents and incidents are reported including notifiable diseases
  • to monitor, review and evaluation any commercial aspect, including catering, retail and events provision, being proactive in proposing changes in provision, product or service

Requirements

  • schedule staff hours and assign duties
  • worked in the Commercial sector, particularly bars and catering establishments
  • determine, schedule, receive and check all deliveries relating to the commercial department
  • worked in leadership roles
  • monitor compliance with relevant health, fire and safety regulations
  • provided excellent customer service and of dealing with and resolving customer issues
  • investigate and resolve customer complaints regarding product quality or outlet service
  • maintain and interpret management records relating to unit performance