Cleanheat  Salary

Rating of the company
London
Rating of the company

Cleanheat
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Earnings on positions in Cleanheat

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Cleanheat is looking for employees for positions:

service administrator

  • service administrator
  • office administrator

Working hours

  • full-time

Responsibility

  • support the process for issuing and recording all quotations, ensuring all quotations are sent to customers within target timescales
  • supporting Management in managing client accounts, chasing payment and where necessary escalating non-payment to senior management
  • supporting Management in developing and maintaining all administrative processes and operational policies as required
  • support the scheduling team in scheduling engineers and ensure all works are prepared with parts, job details including access, and accurate client information
  • support invoice preparation, recording, filing, ensuring sign-off if required, uploading to client portals if applicable, resolving invoicing queries from customers as and when they occur
  • ensure all office systems and processes are fit for purpose, used effectively and support the development of the business
  • ensure all customers are dealt with in a timely and professional manner and that existing customers are communicated with regularly. This will include all invoicing or quotation queries
  • manage the induction process for new office staff to ensure all understand the management processes and comply with all regulatory requirements and company policies

Requirements

  • previous relevant experience in leading or being part of an effective administrative application team
  • evidence of delivering high quality service to customers interview
  • evidence of successfully working in a team
  • exceptional verbal, written and presentational communication skills application
  • evidence of understanding commercial contracts, invoicing and basic accounts
  • minimum 5 Years administration experience
  • understanding of compliance with legal obligations and company policies
  • understands and can develop effective audit trails of business transactions and form and communications interview