we have a vacancy for a Service Manager to join our team at MANNS Halesworth
you will also oversee the Parts function at the site
as Service Manager, you will play a vital role in developing brand recognition and customer satisfaction, by directing a service team to consistently provide exemplary service and repair routines on the full range of CLAAS machinery, whilst concurrently meeting business targets for performance and profitability
assess staff levels and capability in order to ensure recruitment and retention is aligned with future requirements
complete on a daily/weekly/monthly basis; records, reports and documents as required by CLAAS UK Retail Management
Salary
salary
Requirements
strong leadership and people management skills
excellent time-management
strong communication and organizational abilities
being conversant with the maintenance and service requirements of all machines sold by CLAAS UK, and instructing customers/operators on these requirements
effective marketing and sales skills
trainee accountant
Working hours
full-time | Contract
Responsibility
CLAAS UK – Job description
complete the month end processes alongside the management accountant accurately and on a timely basis
be responsible for monthly balance sheet and intercompany reconciliations
support with legal filing requirements
be a point of contact for the external auditors and tax consultants and support with requests for information
support the purchase ledger and credit control teams with account reconciliations and other tasks
support the management accountant with recurring monthly tasks
post and monitor capital expenditure across CUK and retail
Salary
salary
Requirements
must possess excellent analytical, problem solving and communication skills
the ability to communicate with staff at all levels within the retail dealerships and CLAAS UK
strong character, able to challenge when required
strong IT skills
must be able to work well within a team and individually
A full UK driving licence for travel to the various retail sites
sales manager
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Education
GCSE or equivalent
Responsibility
reporting to the Sales and Marketing Director, the Tractor Sales Manager will be responsible for overall Tractor and Telehandler sales within the UK and Ireland
you will have a passion for the product and the ability to inspire confidence in your team and our dealers
working closely with our territory management team and our European based factories, you will manage the growth of Tractor and Telehandler market share, implementing key strategic objectives to increase sales volumes of these important CLAAS product ranges
you will be required to provide the sales management team with monthly sales and market updates to assist with volume and model mix forecasting and prepare weekly wholesale and retail analysis reports
we offer a great employee package including competitive salary, incentives, pension plan and attractive holiday entitlement
working alongside the Marketing team, you will have the ability to create sales and marketing campaigns to achieve defined sales targets, and providing relevant product and customer content to this end – thinking outside the box is a welcome attribute
utilising our unique Customer Experience Centre and our purpose built showrooms at Saxham, you will also be responsible for increasing customer engagement to achieve sales targets
the position is based at the CUK headquarters at Saxham, but some UK and overseas travel is required
Requirements
your personal attributes must include an analytical mindset, approachability and adaptability
agriculture: 1 year
sales Management: 1 year
you must be a strong decision maker and a good communicator with all-round interpersonal and relationship building skills. This will be key for this role
being an advocate for change you must have a creative and solution-based approach with an ability to embrace new ideas and communicate change to the rest of your team
you will have a strong track record of managing people and you must be able to demonstrate a deep understanding of the retail After Sales business. Travel between sites will be essential
warehouse operative
Working hours
full-time
temporary
full-time | Temporary
Salary
salary
Requirements
have a good eye for detail to ensure picking accuracy
be self-motivated and have a keen eye for detail to ensure picking accuracy
be self motivated and have a good eye for detail to ensure picking accuracy
be conscientious in your work rate and quality
ability to work well with others within a team as well as working independently
forklift training/qualification desirable but not essential
proven forklift training/qualification preferred but not essential
proven forklift training/qualification is desirable but not essential
Responsibility
pick and prepare hazardous goods in accordance with the rules and procedures explained
business administrator
Working hours
full-time | Permanent
Salary
salary
Requirements
relevant experience within an administration role
excellent people skills, with the ability to communicate at all levels
willingness to work overtime / unsociable hours at peak periods
strong teamwork skills
Responsibility
management and submission of warranty claims
admin support for Sales and After Sales business
deal with incoming and outgoing post
parts manager
Working hours
full-time | Permanent
permanent
Benefits
company car
Responsibility
based at our MANNS Saxham depot in Suffolk, this position has responsibility for the Parts Department and Parts Team
assist local management with the development of the parts teams, location stock level and quality, general service level and overall presentation and stocking of showrooms
responsibility for the day-to-day management of the parts department
co-ordinate parts assistance to customers and service engineers at the Braintree location on the phone, by e-mail or in person in our showroom. This is especially important during busy peak times
Salary
salary
Requirements
relevant experience within parts management in a retail environment
strong teamwork skills
A high level of customer awareness
excellent communication skills with the ability to communicate at all levels
A good understanding of agricultural machinery would be beneficial
willingness to work unsociable hours during peak periods is essential
willingness to work unsociable hours during peak periods
parts Management: 2 years
parts manager
Working hours
full-time | Permanent
permanent
Benefits
company car
Responsibility
based at our MANNS Saxham depot in Suffolk, this position has responsibility for the Parts Department and Parts Team
assist local management with the development of the parts teams, location stock level and quality, general service level and overall presentation and stocking of showrooms
responsibility for the day-to-day management of the parts department
co-ordinate parts assistance to customers and service engineers at the Braintree location on the phone, by e-mail or in person in our showroom. This is especially important during busy peak times
Salary
salary
Requirements
relevant experience within parts management in a retail environment
strong teamwork skills
A high level of customer awareness
excellent communication skills with the ability to communicate at all levels
A good understanding of agricultural machinery would be beneficial
willingness to work unsociable hours during peak periods is essential
willingness to work unsociable hours during peak periods
parts Management: 2 years
service administrator
Working hours
part-time | Permanent
full-time
Requirements
relevant experience within an administration role
good knowledge of the local farming community in Cambridgeshire
A good understanding of MS Office products
A good level of customer awareness
attention to detail with a high level of accuracy
understanding of agricultural machinery would be beneficial
excellent people skills, with the ability to communicate at all levels
willingness to work unsociable hours during peak periods is essential
Responsibility
company booking of hotels for training
reconcile warranty credits and claims, and take control of the returns process
agricultural engineer
Benefits
laptop
mobile phone
company car
Requirements
have excellent people skills, with the ability to communicate at all levels
be willing to participate in training to improve and further your skills
be willing to work overtime at peak periods
agricultural Engineering: 2 years
A relevant qualification, or equivalent experience within the field of Land Based Engineering at Level2+
agricultural engineer
Benefits
laptop
mobile phone
company car
Working hours
full-time | Permanent
Salary
salary
Requirements
agricultural Engineering: 2 years
Changes in earnings for the position field sales manager
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.9K £
2024
3K £
2025
Changes in earnings for the position agricultural engineer