CIVIL RECOVERY SOLUTIONS  Salary

20-22 WENLOCK ROAD LONDON N1 7GU ENGLAND
TIN: 06901662

CIVIL RECOVERY SOLUTIONS
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Earnings on positions in CIVIL RECOVERY SOLUTIONS

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CIVIL RECOVERY SOLUTIONS is looking for employees for positions:

administrator

Responsibility

  • the candidate will be responsible for the successful negotiation of payments relating to pre-litigation ‘compensation’
  • the candidate will be required to manage their own workload of cases for various significant clients and will be required to achieve recoveries via outbound calling to ‘offenders’ whilst ensuring they manage the incoming calls
  • the candidate will also be required to carry out various administrative duties such as, inputting case data, creating and sending correspondence via post and email, dealing with inbound post and locating up to date contact information using the provided tracing tools and will also need to demonstrate flexibility in order to work as part of a small team in a growing business

Requirements

  • an understanding of debt recovery or similar environment regulations would be a advantageous
  • strong communication in difficult scenarios
  • effective time management
  • confident telephone manner
  • excellent negotiation techniques
  • proactive and assertive nature
  • an ability to handle rejection and respond effectively
  • you will have a positive attitude, be a flexible, focused and target-driven individual with a common sense approach, and a strong work and team ethic

Education

  • the ideal candidate would have previous collections and administration experience, ideally in a telephone based business with a proven ability to demonstrate excellent communication and negotiating skills
  • you will be able to anticipate customers' needs and resolve sensitive financial problems fairly and professionally using empathy and have a commitment to provide excellent Customer Service

Earnings on positions in CIVIL RECOVERY SOLUTIONS

Average salary in this position
Average salary in this position in the country
1760 £
17%
2045 £

National average salary

2950 £

Average salary in this company

1760 £