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CIRCLE INTERACTIVE is looking for employees for positions:
account manager
account manager
Working hours
full-time
Responsibility
you will onboard new clients, supporting and educating them throughout the journey while setting and delivering to realistic expectations
service delivery, such as compiling and delivering account reviews, arranging training, or managing change requests through the development team
you will ensure your passion for customer service translates into commercial success, so time spent supporting clients is logged and billed
you will be the go to person for our key clients, helping them prioritise and plan the development they require to support their goals
you will be responsible for handling client requests by exploring their needs and signposting to the service most appropriate for their budgets, timescales and goals
you will reach out to clients when there’s actions we need them to take, or where they’ve been out of touch for a while and offer support and value
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