CHX PRODUCTS  Salary

6 COOKSLAND INDUSTRIAL ESTATE BODMIN PL31 2QB
TIN: 03308563

CHX PRODUCTS
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CHX PRODUCTS is looking for employees for positions:

customer service administrator

Working hours

  • full-time

Education

  • A-Level or equivalent

Responsibility

  • respond to all e-mails and telephone queries in an efficient, accurate manor
  • produce accurate, timely quotes for customers using our Software System
  • efficiently process sales orders within the company’s agreed parameters
  • always provide excellent customer service, going above and beyond to ensure the customer has the most pleasurable and fun experience possible when working with you
  • follow up quotes on a daily basis to ensure you are converting as many quotes as possible, close quotes no longer required and identify why a quote may not have converted
  • ensure sample and catalogue request etc: are speedily dispatched to customers

Requirements

  • must have a minimum of 2 years experience in Account Management/Customer Service role
  • A mature approach to sales
  • excellent organisational and administration skills
  • ability to work to tight deadlines, whilst keeping a cool relaxed attitude
  • good telephone manner
  • customer focused
  • excellent communication skills and the ability to engage with all levels
  • ability to work under pressure and on own initiative