CHRISTIAN ACTION HOUSING SPECIAL PROJECTS Salary
Enfield Town
TIN: 05429404
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Earnings on positions in CHRISTIAN ACTION HOUSING SPECIAL PROJECTS
CHRISTIAN ACTION HOUSING SPECIAL PROJECTS is looking for employees for positions:
customer service team leader
Working hours
- full-time
Responsibility
- customer Service Team Leader
- establish effective reporting mechanisms for service performance data to ensure services are be monitored effectively
- to deal with more complex enquiries and formal complaints which require research, investigation, liaising with other staff and stakeholders as appropriate
- location: Enfield, Head office
- to drive and champion continuous improvement across all services managed by putting in place strategies and mechanisms for delivering improvements
- to manage the delivery of a comprehensive, customer focused front line Customer Service Hub, covering responsive repairs, housing management and all other first line enquiries
- maintain and develop relevant Policies and Procedures that apply to the Customer Service Hub
- to instil a strong culture of excellent customer service by ensuring appropriate systems and processes are in place to enable customer enquiries to be resolved at first point of contact
Earnings on positions in CHRISTIAN ACTION HOUSING SPECIAL PROJECTS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2044 £