CHILDRENSALON Salary
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Royal Tunbridge Wells
9 HIGH STREET TUNBRIDGE WELLS TN1 1UL
Rating of the company
based on 0 evaluations
5 reviews in total
Earnings on positions in CHILDRENSALON
CHILDRENSALON is looking for employees for positions:
customer service
Working hours
- full-time | Permanent
Responsibility
- established in 1952 and online since 1999, Childrensalon is an award-winning, forward-thinking British childrenswear destination with family at its heart
- childrensalon believes there is beauty in diversity and difference, as resembled by our wonderful team
- work alongside team members to create and manage the development roadmap of the Logistics and Stock systems
- manage the resources of the external development teams for the Logistics and Stock systems
- manage and lead multiple technical development tasks using project delivery methodologies
- the successful candidate will be responsible for delivering quality software solutions on time and within budget providing maximum business value
- support communication flow in matrix organization to ensure collaboration across project teams for efficient achievement of project goals
- our vision of being the most inclusive, diverse, and humane company is very important to us as is our culture of fairness, openness, and transparency
Requirements
- minimum of 2 year’s experience in a similar role or within the Customer Service area
- knowledge of current User testing tools
- ability to effectively communicate with both users and technical staff
- experience of using Microsoft applications
- A keen eye for detail, enthusiastic and reliable individual who is a fast learner
- strong analytical skills
- experience of using Jira
- excellent analytical and problem-solving skills and ability to think clearly and logically
team leader
Working hours
- full-time
- full-time | Permanent
Responsibility
- assist the Studio Managers in running a smooth and efficient Studio operation
- help to maintain the efficiency of the Studio workflows, and respect the prioritisation of products and brands
- ensure products are treated responsibly, with the utmost care and not mishandled
- accurately delegate tasks and detailed retouching notes
- maintain a high standard on all imagery processed by the Retouch teams ensuring the content feels real and connected to both product and customer experience, in accordance with Childrensalon’s guidelines
- make sure all the photographed goods are retouched and published on the website in a timely manner
- provide team leadership to inspire, engage and motivate the Retouch teams. Inspire them to ‘be the best’ and ensure adherence to all our company values
- anticipate problems that may impede a project from completing on time and implement solutions
Requirements
- solid experience in leading a team in a similar role, ideally within an e-commerce environment
- photoshop scripting skills
- the ability to work collaboratively with own and wider teams
- studio lighting and photography
- experience as a Retoucher, with some evidence of high-quality retouching in your portfolio
- knowledge of animated images, Video editing and 3D is preferable
- comprehensive understanding and interest in the Global luxury fashion landscape, encompassing brands, fashion trends and new ideas
- strong knowledge of colour correction and profiles. A background in accurate colour correction using physical samples and digital assets is essential
social media executive
Working hours
- full-time | Permanent
Responsibility
- work with wider Marketing Team members to gather content to use in various creative projects
- be able to resize content for posting and complete light design work when we’re on a tight deadline
- go through content plan and add requirements to monthly and campaign shot lists
- working with Production and Studio Teams to book social shoots and organise props requested by Social Media Creative Manager
- support Social Team in getting appropriate content on seasonal campaign shoots
- assist in preparing content for social media by responding to briefs and working with the Social Media Coordinator and Social Media Creative Manager to add creative imagery or video content to task, promptly and within deadline
- support posting to our channels, adding on-brand creative flare when required by brief
- assist the Design Team with creative feedback and constructive criticism when responding to briefs
Requirements
- you have excellent written and spoken communication skills
- your friends would describe you as proactive, creative and enthusiastic
- you would describe yourself as well-organised, supportive and efficient
- you have a strong understanding of fashion and good knowledge of the industry
- you have a minimum of two years work experience in social media or as a Digital Content Creator, as a Creative Assistant or Marketing Assistant
- social media: 2 years
- childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race
project manager
Working hours
- full-time | Permanent
Responsibility
- manage end-to-end projects from conceptualisation through to final delivery
- work with the project owner to create an overarching project brief defining scope, objectives and build understanding of technical specification
- work with and support Systems Analysts to plan project into releases
- work across the business collating information/assets that are required for the project
- keep the wider projects team up to date with project progression
- arrange kickoffs, standups and retrospective meetings
- keep up to date with development of our internal systems, giving you the ability to field high level technical questions
- document projects within Confluence keep a record of all decisions, meetings and changes to original specifications
Requirements
- working knowledge of JIRA & Confluence
- certified in, or familiarity with, at least one recognised Project Management methodology
- collaborative and supportive approach to project deliverability and able to work on multiple projects simultaneously
- friendly and approachable, but with the ability to be assertive when necessary
- conflict resolution
- understanding of Software Development Life Cycle
- childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount
team manager
Working hours
- full-time | Permanent
Responsibility
- advise and support Line Managers on People issues, updating the People Manager, Senior People Manager/Head of People and escalating where necessary
- consult with the People Manager, Senior People Manager/Head of People on Employee Relations and Performance Management concerns
- oversee the management of the People Team Inbox, maintaining and improving the People team workflow
- manage the onboarding process, ensuring this is aligned to and reflects our company culture
- be available and approachable to counsel all employees and offer support and guidance, reflecting our Childrensalon culture & values
- assist with the management of Childrensalon’s Reward and Benefits
- provide support to the Recruitment Manager and advise managers through the recruitment process
- people Team Projects / Ad hoc support
Requirements
- previous Generalist Experience within an online ecommerce business or similar
- this role will be hybrid with some remote working and some days based at our Head Office in Tunbridge Wells
- CIPD
- previous HR Generalist experience
- experience in HRIS
- accuracy with good attention to detail
- excellent communication skills
- childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race
purchase ledger
Working hours
- full-time
Language
- english
Responsibility
- ensure that supplier invoices are authorised within the SAP Concur Platform from PO request to payment stage
- manually post authorised ad hoc invoices in SAP
- ensure supplier invoices comply with Financial regulations
- maintain supplier master data for SAP
- act as Administrator for SAP Concur platform
- liaise with department heads to resolve invoice, expenses and authorisation issues
- check supplier bank details
- reconcile supplier statements
Requirements
- ability to work at speed and with accuracy
- good Excel skills, including pivot tables and Vlookups
- good Excel skills
- ability to be flexible
- ability to be flexible, work to deadlines and problem solve
- numerate
- experience of using SAP and matching invoices to purchase orders will be an advantage
- purchase ledger: 1 year
merchandiser
Working hours
- full-time | Permanent
- full-time
Language
- english
Salary
- salary
Responsibility
- develop strong merchandising strategy to optimise growth and maximise sale opportunities
- analyse data and be able to make recommendations to the Merchandising team
- negotiate terms with suppliers to maximise margin and minimise costs
- generating and analysing reports to support Merchandising team
- support sustainable growth by forecasting, planning and monitoring sales and stock levels
- supporting the team with the order processes
- analyse and report product/brand sales while tracking key market trends to identify new opportunities and suggest changes when needed
- first point of contact for Merchandise Assistants to escalate any issues relating to Stock/Deliveries, Finance, Copy and Customer Service queries
Requirements
- merchandising background with proven problem-solving skills
- strong commercial eye and a confident decision maker
- merchandising background with proven analytical and problem-solving skills
- highly analytical and numerate
- strong organizational skills and the ability to multi-task
- previous experience of managing own brands or product areas with autonomy
- ‘Can do’ attitude
- knowledge of planning and production critical path
customer service assistant
Working hours
- full-time | Permanent
- part-time | Permanent
Language
- english
Requirements
- knowledge of Logistics/Delivery industry
- problem Solving Skills
- previous applicants need not apply
- excellent organizational skills
- experience in returns process within an e-commerce company
- effective communication and listening skills
- problem solving/decision making
- IT Proficient
Responsibility
- be able to confidently communicate to international customers with an understanding of different cultural nuances
- have a commercial thought process for all decision-making whilst ensuring a fair resolution for the customer
- responsible for reviewing the delivery table, including customs, taxes, and fees information for the relevant countries
- investigate and claim for missing parcels with our Courier Partners
- proactively communicate to the customer on any potential return issues
- work with our Courier Partners customer service teams so we can get immediate answers for our customers
- manage our customer expectations regarding return and refund timings and escalate accordingly
- be the voice of the customer in all delivery processes and improvements, logging customer feedback and issues
designer
Working hours
- full-time | Permanent
- full-time
Salary
- salary
Responsibility
- be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, copywriters and UX designers
- utilise motion graphics, animation and moving image to tell stories and engage our customers
- create engaging designs that feel authentic and relatable to our customer base and their lives as families, emphasising our brand values
- conceive and execute high-quality motion graphic animations
- continually keep yourself and your design team updated with the latest industry’s standards guidelines
- work with art and creative teams to select audio, video, colours and animation
- key Skills
- ensure consistency of content over multiple formats and channels
Requirements
- proficient in Adobe CC and tools such Sketch and InVision
- demonstrable experience designing and developing email campaigns
- solid understanding of email best practices
- A modern design aesthetic and a love of all things graphic design, particularly within brand, typography and advertising
- interest in emerging technologies and the ability to pick up new skills
- meticulous attention to detail
- great Motion Design Skillsets, including video editing, animation, sound and grading/colour adjustment
- skills in composition and typography
ux designer
Working hours
- full-time | Permanent
Responsibility
- translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences
- facilitate our UX vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- design and deliver wireframes, user stories, user journeys and mock-ups optimised for a wide range of devices and interfaces
- identify design problems and devise elegant solutions
- make strategic design and user-experience decisions related to core, new functions and features
- take a user-centred design approach and rapidly test and iterate your designs
- collaborate with other team members and stakeholders
- ask smart questions, take risks and champion new ideas
Requirements
- ability to empathise with users to understand detailed requirements and design complete user experiences that meet UX needs and vision
- extensive experience in using UX design best practises to design solutions, and a deep understanding of mobile-first and responsive design
- ability to iterate designs and solutions efficiently and intelligently
- ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients
- three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments
- A clear understanding of the importance of user-centred design and design thinking
- expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus
- ability to work effectively in a team setting including synthesising abstract ideas into concrete design implications