CHESTER ZOO ENTERPRISES  Salary

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CEDAR HOUSE CAUGHALL ROAD UPTON CHESTER CH2 1LH UNITED KINGDOM
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CHESTER ZOO ENTERPRISES

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CHESTER ZOO ENTERPRISES is looking for employees for positions:

operations director

Working hours

  • full-time | Permanent

Requirements

  • extensive experience of working at senior level – Director level and above, with significant experience of creating and delivering strategy
  • ability to undertake a strategic approach to resolving situations and making pragmatic business decisions
  • highly developed knowledge of health, safety and compliance within a large visitor operation environment
  • highly developed knowledge of security legislation and protocols with developed ability to manage crisis and work under pressure
  • highly developed ability to represent and be ambassador for the organisation with substantial experience of managing internal and external communications
  • advanced leadership skills with substantial experience of managing large departments, team development, people management, able to influence boards and senior members of staff
  • robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
  • strong commercial acumen with substantial experience of setting and overseeing budgets, meeting KPI’s and targets, successfully managing and delivering projects and experience of analysing data

Responsibility

  • robert Walters is excited to be partnered with Chester Zoo in their search for a Director of Operations to join their team
  • as the Director of Operations, your primary responsibility is to lead and oversee the efficient and effective delivery of Commercial Operations in support of all zoo visitor activity
  • in this pivotal role, you will directly manage and guide two crucial Heads of Departments in Operations and Commercial Operations
  • principal Accountabilities
  • by providing expert leadership to these departments, you will enable the Commercial Director to focus on driving commercial growth at a strategic level for both core existing and new income opportunities
  • this includes overseeing various areas such as visitor operations, food and beverage services, and retail operations
  • collaborate with senior leadership to establish and achieve strategic objectives, drive operational excellence, and continuously improve processes and standards
  • through your leadership and commercial acumen, you will work as part of the Senior Leadership Team to steer the zoo towards a thriving and successful future