CERTA GROUP SERVICE Salary
FIRST FLOOR THE COURTYARD 77-79 MARLOWES HEMEL HEMPSTEAD HP1 1LF ENGLAND
TIN: 12040996
CERTA GROUP SERVICE Premium profile inactive Premium profile inactive
Earnings on positions in CERTA GROUP SERVICE
CERTA GROUP SERVICE is looking for employees for positions:
customer services administrator
Working hours
- full-time | Permanent
Responsibility
- we are looking to fill a customer service administration/ Service support position within our Hemel Hempstead based business
- managing all incoming calls and directing them appropriately
- working alongside Service Manager to assist with service call management from start to finish
- ensuring processes are being followed internally to ensure margin/profit improvement Ensuring all customers are continually being looked after
- to improve purchasing of spare parts to ensure we are competitive and cost efficient
- reporting all statistics from quotation lists and ensuring quotation record is up to date
- managing customer correspondence, including phone calls, emails, letters
- assisting with bookkeeping, budgeting and billing cycles
Requirements
- strong organisational & time management skills
- existing knowledge of customer service requirements & procedures
- people first attitude
- excellent verbal & written communication skills
- proven experience in a related process driven role
- knowledge of Microsoft Suite computer programs
- proficiency in document management
- proven problem-solving skills, an ability to research & an aptitude for helping others
Earnings on positions in CERTA GROUP SERVICE
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
3333 £