CEMA  Salary

C/O HIGSON & CO WHITE HOUSE CLARENDON STREET NOTTINGHAM NG1 5GF

CEMA
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CEMA is looking for employees for positions:

it support technician

Working hours

  • apprenticeship

Responsibility

  • this job role is for an IT Support Technician Apprentice
  • assisting staff with any logged IT related incident when called upon
  • diagnosing and resolving software and hardware incidents, including operating systems and range of software applications
  • organising delivery and return of IT equipment
  • answering phone and dealing with face-to-face IT helpdesk enquiries Logging and resolving incidents on the helpdesk management system
  • prepare and maintain routine IT equipment for use
  • maintaining existing IT equipment
  • installing new IT equipment

Education

  • GCSE or equivalent

Requirements

  • job Related Education, Qualifications and Knowledge
  • some experience of using PCs and common desktop application software
  • no formal qualifications required as on the-job training will be provided
  • limited technical knowledge, e.g., understand the basic PC and Software
  • five GCSEs, ; a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills