right now, we are looking for people who want to maximise their impact – for their careers, colleagues and our customers
in just four years, Cazoo has transformed the car buying experience in the UK and we’re seeking the best talent to help us move forward in our journey
we're looking for someone who wants to learn with the best, take the initiative and love the challenge of working in a constantly evolving organisation
you will also be driven to make a positive impact on others and want to be part of building a strong community at work
our aim is to make getting your next car no different to ordering any other product online today, where consumers can simply and seamlessly purchase a car entirely online
Salary
salary
Requirements
positive and enthusiastic customer advisor who has ideally worked in a similar customer role
outstanding customer engagement and communication skills with an eye for detail
can own a customer through the entirety of their issue to ensure a smooth resolution
able to ask questions and negotiate through various customer situations
organised & structured with an ability to plan the working day and reprioritise when needed
able to work under pressure in a fast moving, ever-changing environment
A focus on quality, taking pride in your work and willing to go the extra mile
great problem solving and solution focused approach with a “Can do” attitude
senior designer
Responsibility
job summary
we're looking for an experienced Senior Content Designer to join us for a 12-month fixed term contract
you'll need to feel at home in a data-driven environment with lofty goals, but you'll be supported by kind, smart colleagues
what you'll do
serve as the main point of contact for Content Design at Cazoo
manage and mentor junior members of the team
you'll be leading our Content Design discipline; planning, creating and evolving content for our products, as well as defining the overarching UX content strategy for the business
run tests to understand and demonstrate the impact of effective content and language, regularly playing back your findings to commercial stakeholders
Requirements
experience at a senior level leading content design or strategy for a large digital product
proficiency in sourcing, interpreting and leveraging data to evaluate and prove the impact of content
experience creating, embedding, and maintaining content standards and guidelines
examples of where you've delivered large-scale content design projects, from discovery to measurement and iteration, with a particular focus on end-to-end user flows
excellent communication, advocacy and influencing skills. You'll need to collaborate with technical and non-technical stakeholders, teams and third parties to explain ideas, concepts, and rationale for your content decisions
engineering manager
Requirements
you have a passion for working collaboratively with your peers in Data Science and Analytics
you have solid experience working in a modern agile environment
you have a strong technical background in Data Engineering, preferably in an Amazon Web Services setting with modern software development practices such as CI/CD, and you've been involved in running a Data Warehouse using technologies like Redshift
you have a strong technical background in application development, preferably in a large-scale cloud-based setting with modern software development practices such as CI/CD
you can demonstrate having worked in an environment which has strong engineering practices and principles such as TDD and pair programming and demonstrate how you have furthered the culture
you have a passion for developing others and have experience in managing, motivating, coaching and mentoring software developers, sometimes more experienced than yourself, towards delivering timely, high-quality software together as a team
you are effective at facilitating technical discussions in the team and confident in challenging approaches when they don't seem right. You can demonstrate when you have helped someone further their development by giving difficult feedback
Responsibility
you will be responsible for the development of your team through coaching and mentoring, supported by compassionate but direct feedback. You will also be involved in hiring and will be a role model for the values of our organisation
you will be responsible for leading a cross-functional team of Software Engineers and Quality Engineers working closely with the Product Management and Design/UX team
inbound sales advisor
Working hours
full-time
Salary
salary
Requirements
previous telephone sales experience is essential
previous automotive experience beneficial but not essential
you're skilled at asking the right questions, understanding customer needs, and spotting buying signals
ability to question and qualify customers and recognise buying signals
previous automotive experience is beneficial, but not essential
you've got a track record of hitting sales targets consistently
A proven track record in sales is a must
you know how to manage your sales pipeline from start to successful finish
sales administrator
Requirements
previous experience of working in an administration function in a high paced office environment
automotive experience would be beneficial
good communication skills, written and spoken
excellent organisation and time management skills
thrive when working as part of a team
Responsibility
responding to information requests from buyers as required
reporting of purchased stock and the collection of overdue payments from buyers
sales support
Working hours
full-time
Salary
salary
Requirements
previous telephone sales experience is essential
previous automotive experience beneficial but not essential
you're skilled at asking the right questions, understanding customer needs, and spotting buying signals
ability to question and qualify customers and recognise buying signals
previous automotive experience is beneficial, but not essential
you've got a track record of hitting sales targets consistently
A proven track record in sales is a must
you know how to manage your sales pipeline from start to successful finish
administrator
Working hours
full-time
Salary
salary
Responsibility
scanning, labelling, verifying & filing of V5Cs
ensuring all V5s for Cazoo vehicles are processed by the end of the day
guarantee all vehicle documentation is redacted in line with GDPR requirements
retail advisor
Working hours
full-time
Language
english
Salary
salary
Responsibility
efficiently ordering and logging consumables and parts
skills and Experience Required
centre manager
Working hours
full-time
Salary
salary
Requirements
strong passion for the customer, with plenty of examples where you've taken a customer-first approach
extensive experience in a retail environment, ideally in a general management role
ability to bring people together to work towards a common goal
data driven and able to manage the centre to key performance indicators
natural passion for people development
comfortable working in a dynamic, fast paced environment
demonstrable experience of developing & documenting processes
experience of developing & using MI to help develop operations
Responsibility
onsite support for Logistics Team Leaders. Acting as a point of contact for escalation and welfare
accountant
Responsibility
management of one direct report who will assist in all duties
finance point of contact for all matters related to Revenue. This will include but not be limited to
providing real time support to FP&A for budget/forecast/actuals analysis
understanding the revenue related KPIs of the business and provide analysis and commentary around these
preparation of monthly management accounts including timely ledger posting of month end journals, with a particular focus on all aspects of revenue
business partnering with various stakeholders on process automation and projects related to Revenue
review and support the month end close procedures ensuring they are completed in line with the Group reporting timetable