lifeguard
3 the last 362 days, recently 2023-10-11
Responsibility
- it takes great passion and real dedication to maintain our position at the top
- that’s why people are at the heart of our journey delivering the highest standards to our valued customers
- with support to help you reach your potential and receive attractive company benefits
Show more +68 - join us on our journey, apply now
- health and Safety Lead by example by taking care of the health and safety of self and others
- customer Service Greet guests in a friendly and professional manner
- coaching & Support and assist colleagues to solve their own problems when appropriate by
- provide the highest level of passenger service, maintaining high standards and striving to provide passenger satisfaction
- 1.0 Victoria Summers 18/12/2019
- report all accidents, ‘near miss’ incidents and work related ill health conditions to manager/supervisor/team leader and to the safety department
- respond calmly and quickly to requests from guests
- mentoring providing help and guidance
- ensure passenger safety while in the pool and/or the deck area, by monitoring the pool area at all times
- you will provide the highest level of guest service, maintaining high standards while striving to provide guest satisfaction
- follow safety rules and procedures
- respond appropriately to complaints and customer service issues, or report them to managers, to ensure speedy resolution
- quality Assurance Advise line manager when any element of the service or work being carried out is not up to standard
- respond to any situations / incidents safely and promptly
- P&O Cruises are pleased to present an exciting opportunity onboard our ships in the guest experience operation as a Seasonal Pool Supervisor
- ensure guest safety while in the pool and / or the deck area, by monitoring the pool area
- respond to any incidents and effectively deal with any guest issues or complaints
- use work equipment, personal protective equipment, substances, and safety devices correctly
- dealing with Ensure guests use the facilities in the correct manner, explaining the requirements as
- CUK Behaviours
- respond to any situation / incidents safely and promptly
- take part in safety training & risk assessments and suggest ways of reducing risks
- challenging People necessary
- officer / Supervisor Thinks about their style and approach and how this impacts the team
- you will respond to any incidents and effectively deal with any guest issues or complaints
- carry out duties in a safe manner in accordance with corporate policies and procedures
- politely and courteously challenge inappropriate behaviour and enforce rules
- style Works as part of the team to achieve agreed goals
- ensure the area is stocked correctly with towels and supplies, replenishing when necessary
- keep the designated pool and deck areas clear to minimise the risk of accidents
- open and close the pool area appropriately and in liaison with the Deck Department
- carry out life saving duties when the situation arises in the pool areas
- report guest and crew situations to line manager immediately
- supports and encourages others, helping to build a positive and open culture
- inform line manager of required supplies and any equipment related issues
- to supervise guests ensuring the welfare of all pool users and undertake water based rescue of guests if required in the designated swimming pool on a rota basis
- the Pool Supervisors are responsible for supervising guests ensuring the welfare of all pool users and undertake water based rescue of guests if required in the designated swimming pool on a rota basis
- public Health Demonstrate at all times excellent hand washing techniques and coughs and sneezes etiquette
- assess challenging situations and make appropriate decisions on when and how to resolve them
- thinking Ahead / Thinks ahead when working within a team and helps others to change
- provide the highest level of guest service, maintaining high standards while striving to provide guest satisfaction. Ensure guest safety while in the pool and / or the deck area, by monitoring the pool area
- follow the company instructions regarding immediate reporting of ill health symptoms
- support the team to effectively deal with challenging situations
- making Change Identifies problems and actively works to generate solutions
- regularly attend Sail Away parties and other corporate sponsored social events, interacting with passengers as part of regular work duties
- you will open and close the pool area appropriately and in liaison with the Deck Department
- complete any other duties set by the Line Manager that are appropriate to supporting Hotel Operations
- diarrhoea, vomiting, fever, and any other symptoms as appropriate
- daily Duties Supervising assigned pool area on normal sea and port days
- keep the pool deck area clean and tidy and clear away food and beverage service items such as rubbish and used towels regularly
- provide first aid assistance for minor ailments / accidents and contact the Medical team for more severe cases
- opening and closing pools
- assist in setting up the pool and surrounding deck area with sun chairs laid out and correctly positioned at start and end of day
- undertake any other emergency duties required that are specific to vessel
- undertake CPR and perform basic life support functions if necessary
- undertake other emergency duties / routines within the ERP as directed
- undertaking assigned duties when the pools are closed due to inclement weather
- report any concerns of a safeguarding nature to the Designated Safeguarding Person
- assist with tender and gangway operations when pools are not open
- undertaking duties when not covering the designated pool
- ensure standards are maintained and that all hygiene and public health checks are undertaken as required and inform the Line Manager of required supplies and any equipment related issues
- work as a member of the Hotel department, ensuring the safe supervision of the designated supervised pool and surrounding areas, following all service standards and department/ HESS policies and procedures
- ensure all duties are carried out safely and correctly
- follow the correct method of disposal of surplus or spent chemicals used
- report suspicious activities, packages and / or security incidents following the correct procedure
- experience in provide first aid assistance for minor ailments / accidents
- reporting to: Housekeeping Manager Department: Housekeeping
Requirements
- obtain RLSS Emergency Response Qualification
- provide first aid assistance for minor ailments / accidents and contact the medical team for more severe cases
- recognise safeguarding issues and be able to respond appropriately
Show more +9 - competent swimmer, able to swim 100m both on front and on back
- be able to swim a minimum of 25m on your front and back
- certificates Valid ENG1 medical certificate or equivalent for the duration of each voyage
- HESS
- be able to recover a casualty to poolside
- good command of spoken English and be able to educate users to the risks involved with poor behaviours, able to build rapport to effectively influence guest behaviours and effectively deal with any guest issues or complaints
- RLSS Emergency Response Qualification
- good command of written English to facilitate accident / incident and complaint recording accurately
- be able to surface dive to the deepest part of the pool and climb out without help and without using steps or ladders
Salary in other companies in the position lifeguard
| FELSTED SCHOOL TRUSTEE | 4640 £ | 2400 £ 4640 £ |
| CV-LIBRARY | 3200 £ | 2400 £ 4640 £ |
| LOAN A LIFEGUARD | 2520 £ | 2400 £ 4640 £ |
| WATER WARRIORS SWIM SCHOOL | 2400 £ | 2400 £ 4640 £ |
| BRIGHTON SWIMMING CENTRE | 2400 £ | 2400 £ 4640 £ |
| OneRen | 2400 £ | 2400 £ 4640 £ |
| AUTISM BEDFORDSHIRE | 2400 £ | 2400 £ 4640 £ |
| COB IN THE COMMUNITY CIC | 2400 £ | 2400 £ 4640 £ |
| CHAMPION SPORTS ELITE UK | 2400 £ | 2400 £ 4640 £ |
| SWIMCORE | 2400 £ | 2400 £ 4640 £ |