CARLTON GROUP is looking for employees for positions:
operations manager
Working hours
permanent
Responsibility
strategic Management Support the Senior Management Team in delivering the Practices vision, goal and objectives for the GP practice
support the SMT in developing, delivering and managing patient services in line with best practice, contractual and regulatory requirements
human Resources Support and mentor staff, both as individuals and as team members
have an awareness employment legislation
support the delivery of existing and new clinical services under the direction of the Practice Operations Manager, Business Manager and GP Partners
expand and enhance the administrative function to ensure an up to date, collaborative and efficient service is provided to both the patients and the clinical team Support the SMT to review protocols and procedures, and update as required
work with the SMT in managing staffing levels within target budgets
attend internal meetings and represent the Practice at external meetings where considered appropriate by the GP Partners / Business Manager / Practice Operations Manager Support the development and delivery of the Practice marketing strategy including social media and website
receptionist
Working hours
permanent
Responsibility
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
provide general administrative assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone at either of the two sites
they may also have access to information relating to the Practice as a business organisation
all such information from any source is to be regarded as strictly confidential
process samples received from patients following internal protocol Liaising with external health care providers as required / requested by members of the clinical team Assisting other members of the Primary Health Care Team as required Covering for absent colleagues as and when necessary Undertake any other additional duties appropriate to the post as requested by the Management Team
duties may be varied from time to time under the direction of the Head of Reception / Practice Managers, dependent on current and evolving Practice workload and staffing levels
confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters
in the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers
phlebotomist
Working hours
full-time | Part-time
Salary
salary
Requirements
phlebotomy: 1 year
Responsibility
carry out ECGs as requested
ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the practice IPC policy
the post will include some administrative duties
ensure clinical rooms are adequately stocked and prepared for each session
carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
the HCA will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care which will include phlebotomy and assisting with minor surgical procedures and vasectomy / carpal tunnel operations
medical secretary
Working hours
permanent
full-time
full-time | Part-time
Responsibility
this includes the typing of letters, reports, patient referrals, minutes, memorandums, etc
to assist the Practice Business Manager and Practice Operations Manager administrative support including producing agendas, minute taking, reports etc
to ensure that the complaints matrix is up to date
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
to report all significant events at the significant events meetings, recording trends and root cause analysis information
in an accurate and quality manner To assist the Practice Business Manager and Practice Operations Manager administrative support including producing agendas, minute taking, reports etc To work closely with the Practice Operations Manager and be responsible for the timely writing up of all complaints liaising with the Practice Operations Manager and relevant clinicians / staff members to ensure there are no date breaches
they may also have access to information relating to the Practice as a business organisation
to ensure that the complaints matrix is up to date To work closely with the Practice Operations Manager and be responsible for reporting all significant events at the Clinical Meeting and keep the significant events matrix up to date
Salary
salary
Requirements
communicate effectively with other team members
communicate effectively with patients and carers
recognize peoples needs for alternative methods of communication and respond accordingly
medical secretary: 1 year
medical terminology: 1 year
administration: 1 year
nurse
Working hours
full-time | Part-time
part-time
Responsibility
undertake core competencies
undertake diagnostic health screening and health surveillance
contribute and promote improved health and prevent disease in individuals and groups
assess problems presented opportunistically by patients
manage programmes of care for patients with chronic disease
work in accordance with agreed medical/nursing/practice protocols/patient group directives, with referral to Lead Nurse or GPs as appropriate
support Practice Development Plans
able to document consultations according to NMC guidelines
Salary
salary
Education
identify personal development and training needs in conjunction with the Manager
identify personal development and training needs
participate in clinical supervision
support others with their training and development needs
to participate in continuing education and maintain a contemporary level of professional knowledge and skills
Requirements
communicate effectively with other team members
communicate effectively with patients and carers
recognize peoples needs for alternative methods of communication and respond accordingly