CARING HEART CARERS  Salary

GEMINI HOUSE HARGREAVES ROAD GROUNDWELL INDUSTRIAL ESTATE SWINDON SN25 5AZ ENGLAND
TIN: 08383001

CARING HEART CARERS
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CARING HEART CARERS is looking for employees for positions:

carers

Working hours

  • full-time

Education

  • certificate of Higher Education

Requirements

  • good general level of education to NVQ 3 standard or above/equivalent qualification or experience level
  • at least 2 years’ experience of working in a public-facing role
  • knowledge and understanding of the legislation that impacts on unpaid carers and the people they care for
  • ability to work remotely and autonomously with minimal supervision with a delegated level of responsibility
  • committed to a person-centred approach to working with carers
  • knowledge and understanding of the health and social care system in Ealing
  • ability to initiate, develop and sustain effective relationships with a wide range of people of services
  • knowledge and understanding of the Welfare Benefit System

Responsibility

  • to provide high-quality tailored information, advice and guidance to carers via the telephone
  • on occasion may be required to support, and or, stand in for sessional staff and volunteers
  • providing support to volunteer support group facilitators, information point volunteers and volunteers who are directly supporting the service at events, activities or in the office
  • this includes ensuring they have up to date information about services and a mechanism for referring carers for further information or support
  • 18. To undertake any reasonable duties/ responsibilities required to meet the needs of the service as directed by the senior manager
  • ability to collate and produce high-quality information materials for circulation to service users and professionals