CARESTREAM DENTAL in London Salary

C/O CORPORATION SERVICE COMPANY (UK) LIMITED 5 CHURCHILL PLACE, 10TH FLOOR LONDON E14 5HU UNITED KINGDOM

CARESTREAM DENTAL
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CARESTREAM DENTAL is looking for employees for positions:

field service engineer

Working hours

  • full-time

Language

  • english

Salary

  • salary

Education

  • excellent Technical Education in Electrical Engineering, Electromechanical and/or IT mandatory
  • min. Education and Field of Study: Excellent Technical Education in Electrical Engineering, Electromechanical and/or IT required

Responsibility

  • attend a customer site to maintain, troubleshoot, repair & install computer/dental/x-ray equipment & software on behalf of Carestream Dental UK Ltd
  • completing & distributing reports & customer acceptance forms after each engineering visit via CRM database & online services
  • continuously be up-to-date on products and applications
  • provide exceptional customer service & and support by phone, email or fax as specified within company standards and guidelines
  • contact customers prior to any engineering visit to introduce yourself, arrange convenient times & and become more aware of the practice requirements. Communicate with customers as to our requirements & and their obligations
  • be self-sufficient & and responsible for activities such as planning the route to the site, travel details, hotel reservations & and any administration associated with the role
  • survey customer sites, prior to installation, for layout & and equipment & and prepare this information in an Installation Site Survey document
  • other duties as assigned to support the general purpose of the position’s function

Requirements

  • experience in Servicing and Installing Equipment, Computers and Software
  • knowledge of PC operating systems like Microsoft Windows
  • excellent Communication Skills
  • network Knowledge
  • excellent Training Skills
  • ability to increase his/ her existing technical knowledge through Carestream Product Training
  • certification as Microsoft Desktop Support Technician is a plus
  • excellent Organization Skills