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CAREERSTONE is looking for employees for positions:
workshop supervisor
workshop supervisor
customer services advisor
parts advisor
sales executive
graduate sales executive
mortgage advisor
mortgage adviser
account manager
insurance broker
mortgage administrator
Requirements
experience in the preparation and submission of warranty claims
organized with the ability to multitask efficiently
flexible and approachable manner
self-motivated and able to work under own initiative
take accountability for own decisions
analytical and methodical approach to problems
excellent communication skills with the ability to deal diplomatically with customer, manufacturer’s representatives and colleagues in a polite and professional manner, both written and verbal
able to work on initiatives for improvements
Responsibility
to assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average
to perform any duties that are reasonably incidental to the role
workshop Loading: To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency
supervising the Team: To lead, motivate, coach and develop the team to achieve their daily objectives
parts Liaison: To ensure a strong relationship is maintained with the parts department to maximise parts availability
documentation Quality: To ensure the accurate completion of all relevant documentation for each repair