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CANSFORD LABORATORIES is looking for employees for positions:
sales account manager
sales account manager
customer service administrator
c# developer
Working hours
full-time
Education
GCSE or equivalent
Responsibility
build key relationships with clients through proactive, regular contact and excelling their expectations by providing first rate service
provide advice on the best products / tests for client’s circumstances and needs
feedback on client, competitor, and market activity to marketing, service and product development teams
create client quotations and follow up to ensure maximum conversion and repeat business opportunities
ensure compliance with GDPR, ISO 17025 and ISO 9001 in addition to all departmental procedures, policies, and protocols
work with the marketing team for regional and online lead generation campaigns
meet monthly financial goals and associated KPIs by engaging with and selling the services of our award-winning laboratory to prospects and clients from the family legal sector and, where needed, other relevant business groups
represent the company at sales events / client conferences /client meetings when needed
Requirements
sales
excellent spoken, written communication and negotiation skills
account management
proven working experience as a business development manager, sales executive, or a relevant role
outstanding attention to detail and accurate, detailed recording of information
A consultative and advisory approach to clients’ needs
proficiency in MS Office and CRM software
experience in customer support is a plus
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