CANSFORD LABORATORIES is looking for employees for positions:
sales account manager
Working hours
full-time
Salary
salary
Education
GCSE or equivalent
Responsibility
build key relationships with clients through proactive, regular contact and excelling their expectations by providing first rate service
provide advice on the best products / tests for client’s circumstances and needs
feedback on client, competitor, and market activity to marketing, service and product development teams
create client quotations and follow up to ensure maximum conversion and repeat business opportunities
ensure compliance with GDPR, ISO 17025 and ISO 9001 in addition to all departmental procedures, policies, and protocols
work with the marketing team for regional and online lead generation campaigns
meet monthly financial goals and associated KPIs by engaging with and selling the services of our award-winning laboratory to prospects and clients from the family legal sector and, where needed, other relevant business groups
represent the company at sales events / client conferences /client meetings when needed
Requirements
sales
excellent spoken, written communication and negotiation skills
account management
proven working experience as a business development manager, sales executive, or a relevant role
outstanding attention to detail and accurate, detailed recording of information
A consultative and advisory approach to clients’ needs
proficiency in MS Office and CRM software
experience in customer support is a plus
customer service administrator
Working hours
full-time | Part-time | Permanent
full-time | Permanent
Language
english
Responsibility
cansford Laboratories is a state-of-the-art Hair and Oral Fluid Drug and Alcohol Testing Lab based in the UK
our team pioneered hair testing 25 years ago and today offer a modern, fast and class-leading service
answering customer inquiries email
answering customer inquiries via phone and email
receiving and acting upon all incoming calls to the Company
dealing with enquiries and passing on complaints and queries as necessary
updating customer records in the company system, including notes about any interactions
developing a rapport with our customers & your colleagues
Salary
salary
Education
A-Level or equivalent
Requirements
you will be able to demonstrate excellent literacy skills and be familiar with Quality systems
computer literate, you will have a high attention to detail and a commitment to being organised and methodical
whilst able to be self-motivated, you will be a team player and able to prove confident communication and interpersonal skills
you will have a good general standard of education. Experience of working within a Laboratory would be beneficial though not essential
in return we will offer you an excellent rate of pay and 25 days annual leave
there will be a probationary period of up to 6 months
you will be expected to make yourself available for work between the hours of 9-5pm for a 35-hour week rota pattern
customer service: 1 year
c# developer
Working hours
full-time | Permanent
Salary
salary
Education
bachelor's
Requirements
C#/.NET/Entity Framework
Exposure and experience of VBA
MS SQL Server/T-SQL
Design patterns such as MVVM
Using and implementing API’s and Web Services
Agile development
Automated testing
3+ years commercial development experience
Responsibility
Support of existing LIMS systems users
Build, test, and deployment of new releases using Azure DevOps and CI/CD
Writing user Stories, technical specs and design documents
Liaising with the business to deliver user stories
Working to in-house coding standards and design guidelines
Demonstrate a high level of software craftsmanship and commitment to quality
Collaborate with the other team members in the development of the current in-house LIMS application, and porting this from Access VBA to C#
Liaising with the outsourced Managed Service Provider regarding IT issues