CANDID Salary
85 PAGES WALK LONDON SE1 4HD
TIN: 02328093
CANDID Premium profile inactive Premium profile inactive
Earnings on positions in CANDID
CANDID is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Responsibility
- performing administrative tasks such as filing, scanning, copying, and data entry
- handling emails from existing customers, protection advisors, or other insurers
- ensuring actions or requests are completed in a timely fashion
- communicating with advisors and insurance providers, transferring them to the correct department
- maintaining accurate records and databases of insurance policies and transactions
- preparing reports and statistics on insurance activities
- updating and maintaining customer records and databases using our CRM system
- collaborating with other departments and teams to ensure customer satisfaction
Requirements
- experience in customer service or an administrative role desirable
- excellent communication and interpersonal skills, both written and verbal
- strong attention to detail, organizational, and problem-solving skills
- A positive attitude and a customer-oriented mindset
- the ability to work independently and as part of a team
- ideally, familiarity with customer relationship management tools and principles