CANDID

Responsibility

• calling through to warm leads that have requested a call
• calling through to warm leads that have been generated internally to convert the customer to a sale
• identify value creation opportunities from customer data
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• calling through to warm leads that have been generated to convert the customer to a sale
• ask open questions and explain the features and benefits of our product
• ask open questions and use objection handling to ensure you are selling the correct product
• call customers and re-engage interest for protection advisors to manage
• ensuring that you are fully compliant and informing the customer of all relevant information
• adhering to guidelines, and ensuring you are noting all information on the internal CRM
• conduct welcome calls to new clients and identify any further opportunities
• provide the opportunity for customers to purchase the policy
• working to targets and KPI’s and ensuring you are self-motivated to exceed targets
• supporting protection advisors with administrative duties
• represent the candid brands and conduct yourself in an appropriate manner
• answering inbound enquiries
• make outbound calls in high volume
• represent the business to a high standard via all forms of communication

Requirements

• excellent communication skills and telephone manner
• excellent communication skills
• no direct experience required – full training given
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• sales experience preferable
• possess excellent customer service skills
• display good analytical skills and ability to use multiple systems
• confident and personable
• confident and driven to succeed
• organised and diligent
• positive attitude, and the ability to handle rejection
• excellent telephone manner
• adaptable with good empathy skills
• strong communication skills
• A strong customer services outlook and desire to protect customers
• A strong work ethic and a willingness to go above and beyond

Responsibility

• identify value creation opportunities from customer data
• call customers and re-engage interest for protection advisors to manage
• conduct welcome calls to new clients and identify any further opportunities
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• supporting protection advisors with administrative duties
• answering inbound enquiries
• make outbound calls in high volume
• represent the business to a high standard via all forms of communication

Requirements

• no direct experience required – full training given
• confident and personable
• organised and diligent
  Show more +4
• excellent telephone manner
• strong communication skills
• A strong customer services outlook and desire to protect customers
• A strong work ethic and a willingness to go above and beyond

Earnings for position lead generator

Responsibility

• re-engage with previous customer enquiries and talk to them about the benefits of our products
• calling through to warm leads that have been generated to convert the customer to a sale
• working to targets and KPI’s and ensuring you are self-motivated to exceed targets
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• ask open questions and use objection handling to ensure you are selling the correct product
• doing the right thing for our customers and implementing the training you receive
• adhering to guidelines, and ensuring you are noting all information on the internal CRM
• represent the candid brands and conduct yourself in a professional manner
• ensuring that you are fully compliant and informing the customer of all relevant information
• represent the candid brands and conduct yourself in an appropriate manner

Requirements

• excellent communication skills
• great communicator
• display good analytical skills and ability to use multiple systems
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• confident and driven to succeed with a positive outlook
• possess excellent customer service skills
• confident and driven to succeed
• positive attitude, and the ability to handle rejection
• no experience needed! Full training given – Perfect 1st job or the perfect first step into a professional career

Responsibility

• performing administrative tasks such as filing, scanning, copying, and data entry
• handling emails from existing customers, protection advisors, or other insurers
• ensuring actions or requests are completed in a timely fashion
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• communicating with advisors and insurance providers, transferring them to the correct department
• maintaining accurate records and databases of insurance policies and transactions
• preparing reports and statistics on insurance activities
• updating and maintaining customer records and databases using our CRM system
• collaborating with other departments and teams to ensure customer satisfaction

Requirements

• experience in customer service or an administrative role desirable
• excellent communication and interpersonal skills, both written and verbal
• strong attention to detail, organizational, and problem-solving skills
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• A positive attitude and a customer-oriented mindset
• the ability to work independently and as part of a team
• ideally, familiarity with customer relationship management tools and principles

Responsibility

• using an existing QA process to manage and monitor the sales calls made by protection advisors
• marking the calls against a set scoring sheet
• providing constructive and coherent feedback on calls
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• working with the compliance team to help with delivering weekly feedback to senior management

Requirements

• no experience required - Full training given
• attention to detail
• organised and able to manage their day
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• confident and personable
• good communication skills
• A strong work ethic and a willingness to go above and beyond