Describe to the employer what experience you have and get interesting career offers! Let other users advise you on your choice.
Estimated salary
£ 2158
Median salary at CABOT FINANCIAL
£ 1833Lowest salary
£ 2571The average salary
£ 4183Highest salary
Do you believe that workers at CABOT FINANCIAL are paid fairly?
CABOT FINANCIAL is looking for employees for positions:
team leader
team leader
senior infrastructure engineer
senior infrastructure engineer
service manager
it manager
manager
demand planner
internal auditor
crm manager
developer
Working hours
full-time
Responsibility
supporting the IT Group Services Manager with delivering the Service Desk function
leading, motivating and developing a multi-skilled Service Desk team to ensure effective delivery of team objectives and goals
help identify operational efficiency improvements to reduce cost/manual error whilst improving the perception of IT
if so, we at Cabot are on the lookout for a Desktop Services Team Leader to join our IT Operations department in Kings Hill, West Malling, ME19 4UA
the core purpose of the role is to proactively lead the Desktop Service Desk Team , ensuring that the function is always available during core hours to deliver services in accordance with internal IT and business approved processes and in line with agreed timescales and Service Level Agreements
effectively and efficiently managing the flow of Incidents and Requests to the Service Desk, ensuring operational delivery and customer satisfaction
the expectation is that you’ll lead the team, alongside providing operational support for all business critical applications/interfaces within the Cabot Group environment and our clients
acting as first point of escalation from the business on any breached SLAs/requirements to re-prioritise activities