BUDDI Salary - Salary Report

Earnings on positions in BUDDI

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write winning proposal documents, to including producing, coordinating and editing written content
manage the submissions process
managing current bids, bid planning, co-ordinating, developing content
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manage the bid identification process and the bid process
manage the bid library content, including writing new content and keeping content current with technology changes
facilitate workshops, including kick off meetings and progress meetings
apply your organisational skills, prioritising work to meet all bid timelines
be calm and resilience under pressure and the demanding timescales of bids and frameworks
contribute to the bid team at key stages of individual tender projects, gathering technical information from internal departments to compile and ensure a high-quality bespoke solution is offered to the potential customers
develop and maintain a network of internal stakeholders at all levels
occasional travel to attend local/national/international bid meetings

escalating and resolving issues in a timely manner and ensuring they are solved within the given SLA
people location monitoring – analysing location data in a timely manner, completing thorough investigations to make an informed decision and communicating your findings with the relevant criminal justice authorities
supporting elderly or vulnerable Buddi wearers and their friends & family with sales enquiries, 1st line technical support and location data
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working with a variety of customers including global police forces, local authorities, Field Officers and the general public to assist with their varied requirements
utilising multiple communication channels including Telephony, Email and Live Chat, clearly documenting all conversations and ensuring relevant information is shared with our Buddi Account Managers
arranging field visits to install electronic monitoring equipment within London and the US, working with our field officers to ensure a smooth installation as well as efficient removal of equipment
confidently navigating our internal Buddi systems to thoroughly diagnose and resolve enquiries and coach customers through their own personal use of the systems

organisation and multitasking- being able to juggle different tasks whilst staying organised is key in this role
problem solving- take a logical and organised approach to problem-solving, asking appropriate questions to facilitate the collection of information required
good work ethic- team player who is able to work unsupervised
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customer Service Experience – we all know Customer Service comes in variety of forms and we really don’t mind where you gained your experience, as long as you can show us that you really care about people and can go that extra mile to make a difference
level-headed- It’s vital that you can remain calm and collected in difficult situations. We have a responsibility to ensure the safety of our wearers as well as the general public so a calm demeaner will be needed in multiple scenarios
customer service: 1 year
good time management
night working: 2 years
good communication- it is important that you are articulate and have good communication skills in order to ensure no information is misinterpreted

Salary at BUDDI