BROADWAY PARK HOMES  Salary

BLAKE HOUSE 11 HIGH STREET LEES OLDHAM OL4 3BH UNITED KINGDOM

BROADWAY PARK HOMES
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BROADWAY PARK HOMES is looking for employees for positions:

food and beverage supervisor

Working hours

  • full-time

Responsibility

  • to supervise and assist in the correct service of food and beverage operations of the hotel
  • to be familiar with the days business, so that you can prepare the team, the department and be ready for action
  • to serve food and drinks and give excellent customer service, being a role model to the team demonstrating great hospitality
  • to deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times
  • training and motivating Team members
  • ensuring all cash, charge, float and till procedures are carried out correctly
  • to supervise the activities of the Food and Beverage team members, ensuring they are aware of their responsibilities and performing duties to a high standard
  • ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards

Requirements

  • supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility
  • great communication skills so you can chat to our guests and of course the team
  • the ability to recognise what our customers want and need and be able to provide it
  • have a genuine interest in providing hospitality to our customers
  • confidence with systems and taking payments
  • to be able to work well under pressure at times and multi task in a fast paced environment
  • ensure prompt resolution of customer complaints
  • flexibility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings