BRITISH HEART FOUNDATION VENTURES

Responsibility

• come and join our team in 10 Burleigh Street, Cambridge CB1 1DG
• great opportunity to join our shop team in Sleaford
• join us as a Store Manager in Dalston
  Show more +72
• about the role
• join us as a Store Manager in Keynsham
• join us as a Store Manager in Ely
• join us as a Store Manager in Middlesbrough
• join us as a Stockroom Assistant in Worthing
• join us as a Store Manager in Ilford
• join us as a Store Manager in Altrincham
• join us as a Store Manager in Devizes
• join us as a Store Manager in Luton
• our Store Managers lead by example - making bold decisions and taking action if things are not working
• this is a full-time role, working five days out of seven on a rota basis
• this is a full-time role working five days out of seven on a rota basis
• this position is for 35 hours and includes weekends
• this a 9 months FTC maternity cover contract
• this is a fixed term contract for 12 months
• this position is for 35 hours and includes weekends on a rota basis
• about you
• this position is for 37.5 hours and includes weekends on a rota basis
• this is a full-time role working five days out of seven on a rota basis. You will join the team on a 6 month contract
• you’ll be an experienced retail store or assistant manager who is confident working in a fast-paced environment
• location: 147b The Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB
• location: 50-58 The Horsefair, Bristol, BS1 3JQ
• location: 10 Burleigh Street, Cambridge, CB1 1DG
• location: 13-14 Victoria Centre, Crewe, CW1 2PU
• location: 79 South Street, Romford, Essex, RM1 1NL
• location: 2 Crown Square, Woking, Surrey, GU21 6HR
• location: 9-13 Broadway, Ealing, London, W13 9DA
• location: Unit 9, Kings Park, Wantage, OX12 9AJ
• location: 8-9 Pentagon Centre, Chatham, Kent, ME4 4HP
• location: 31 Union Street, Aberdeen AB11 5BP
• are you a natural leader with a passion for fashion? Looking for an opportunity to advance your retail management career?
• looking for a meaningful career in charity retail? Passionate about customer-service and sustainability?
• location: Units 43 A/B/H The Centre, Livingston, EH54 6NB
• location: 2-3 The Burrells, Minstergate, Thetford, IP24 1BN
• location: 2 Bridge Place, Worksop S80 1JS
• location: 25 Queen Anne Street, Dunfermline, KY12 7BA
• are you a shift leader or assistant manager looking for an opportunity to progress? Passionate about customer-service and sustainability?
• location: 44 Buttermarket, Ipswich, IP1 1BT
• location: 436 Holloway Road, Islington, London, N7 6QA
• location: 23 Hill Street, Newry, BT34 1JE
• location: 35 Teviot Walk, Cumbernauld, Strathclyde, G67 1NG
• location: 468 High Road, Tottenham, London, N17 9JD
• location: 1 East Walk, Harlow, Essex, CM20 1JH
• location: 38 Station Road, Clacton-On-Sea, Essex, CO15 1SX
• location: 211-219 Old Kent Road, London, SE1 5LU
• location: 4 Newmarket Street, Leeds, LS1 6DG
• location: 100 Cranbrook Road, Ilford, Essex, IG1 4NH
• location: 180 High Street, Lincoln, LN5 7AF
• location: 37-39 College Street, Rotherham, S65 1AG
• location: 31 Albert Square, Widnes, Cheshire, WA8 6JW
• motivated by the knowledge your hard work will make a life saving difference, you’ll be proactive, driven and commercially aware
• you will have the passion and leadership skills to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF
• hours/Work pattern: 35 hours per week including weekends on a rota basis
• hours/Work pattern: 37.5 hours per week including weekends on a rota basis
• hours/Work pattern: 35 hours
• hours/Work pattern: 28 hours
• come and join our team in Ely
• hours/Work pattern: 37.5 hours including weekends on a rota basis
• hours/Work pattern: 35 hours per week
• hours/Work pattern: 35 hours, including some weekends on a rota
• hours/Work pattern: 21 hours per week
• hours/Work pattern: 37.5 hours per week
• hours/Work pattern: 28 hours per week
• great customer service is essential to maximise income as is the sourcing and merchandising of products and understanding all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition
• you'll be able to identify products to be placed online to support our income stream
• contract: Permanent
• motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware
• you will have the passion and leadership skills to motivate a team of store and warehouse staff and volunteers, encouraging all of them to bring new ideas and to build their knowledge of the BHF
• this position is for 37.5 hours and includes weekends on a rota basis. You will join the team on a temporary 6 month contract
• we have a strong culture of internal progression and will actively support you to develop your career
• ever thought about a rewarding career in charity retail? No day is the same and you'll approach each day in the knowledge that you raise funds for a great cause along with reducing landfill by selling pre-loved items to your broad customer base
• are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer-service and sustainability?

Requirements

• we value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day
• as part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey
• early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early

Earnings for position store manager

Current offers for the position:

Responsibility

• come and join our team in 10 Burleigh Street, Cambridge CB1 1DG
• great opportunity to join our shop team in Sleaford
• join us as a Store Manager in Dalston
  Show more +72
• about the role
• join us as a Store Manager in Keynsham
• join us as a Store Manager in Ely
• join us as a Store Manager in Middlesbrough
• join us as a Stockroom Assistant in Worthing
• join us as a Store Manager in Ilford
• join us as a Store Manager in Altrincham
• join us as a Store Manager in Devizes
• join us as a Store Manager in Luton
• our Store Managers lead by example - making bold decisions and taking action if things are not working
• this is a full-time role, working five days out of seven on a rota basis
• this is a full-time role working five days out of seven on a rota basis
• this position is for 35 hours and includes weekends
• this a 9 months FTC maternity cover contract
• this is a fixed term contract for 12 months
• this position is for 35 hours and includes weekends on a rota basis
• about you
• this position is for 37.5 hours and includes weekends on a rota basis
• this is a full-time role working five days out of seven on a rota basis. You will join the team on a 6 month contract
• you’ll be an experienced retail store or assistant manager who is confident working in a fast-paced environment
• location: 147b The Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB
• location: 50-58 The Horsefair, Bristol, BS1 3JQ
• location: 10 Burleigh Street, Cambridge, CB1 1DG
• location: 13-14 Victoria Centre, Crewe, CW1 2PU
• location: 79 South Street, Romford, Essex, RM1 1NL
• location: 2 Crown Square, Woking, Surrey, GU21 6HR
• location: 9-13 Broadway, Ealing, London, W13 9DA
• location: Unit 9, Kings Park, Wantage, OX12 9AJ
• location: 8-9 Pentagon Centre, Chatham, Kent, ME4 4HP
• location: 31 Union Street, Aberdeen AB11 5BP
• are you a natural leader with a passion for fashion? Looking for an opportunity to advance your retail management career?
• looking for a meaningful career in charity retail? Passionate about customer-service and sustainability?
• location: Units 43 A/B/H The Centre, Livingston, EH54 6NB
• location: 2-3 The Burrells, Minstergate, Thetford, IP24 1BN
• location: 2 Bridge Place, Worksop S80 1JS
• location: 25 Queen Anne Street, Dunfermline, KY12 7BA
• are you a shift leader or assistant manager looking for an opportunity to progress? Passionate about customer-service and sustainability?
• location: 44 Buttermarket, Ipswich, IP1 1BT
• location: 436 Holloway Road, Islington, London, N7 6QA
• location: 23 Hill Street, Newry, BT34 1JE
• location: 35 Teviot Walk, Cumbernauld, Strathclyde, G67 1NG
• location: 468 High Road, Tottenham, London, N17 9JD
• location: 1 East Walk, Harlow, Essex, CM20 1JH
• location: 38 Station Road, Clacton-On-Sea, Essex, CO15 1SX
• location: 211-219 Old Kent Road, London, SE1 5LU
• location: 4 Newmarket Street, Leeds, LS1 6DG
• location: 100 Cranbrook Road, Ilford, Essex, IG1 4NH
• location: 180 High Street, Lincoln, LN5 7AF
• location: 37-39 College Street, Rotherham, S65 1AG
• location: 31 Albert Square, Widnes, Cheshire, WA8 6JW
• motivated by the knowledge your hard work will make a life saving difference, you’ll be proactive, driven and commercially aware
• you will have the passion and leadership skills to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF
• hours/Work pattern: 35 hours per week including weekends on a rota basis
• hours/Work pattern: 37.5 hours per week including weekends on a rota basis
• hours/Work pattern: 35 hours
• hours/Work pattern: 28 hours
• come and join our team in Ely
• hours/Work pattern: 37.5 hours including weekends on a rota basis
• hours/Work pattern: 35 hours per week
• hours/Work pattern: 35 hours, including some weekends on a rota
• hours/Work pattern: 21 hours per week
• hours/Work pattern: 37.5 hours per week
• hours/Work pattern: 28 hours per week
• great customer service is essential to maximise income as is the sourcing and merchandising of products and understanding all cost-effective income streams, with omni-channel and online being priority to deliver our retail proposition
• you'll be able to identify products to be placed online to support our income stream
• contract: Permanent
• motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware
• you will have the passion and leadership skills to motivate a team of store and warehouse staff and volunteers, encouraging all of them to bring new ideas and to build their knowledge of the BHF
• this position is for 37.5 hours and includes weekends on a rota basis. You will join the team on a temporary 6 month contract
• we have a strong culture of internal progression and will actively support you to develop your career
• ever thought about a rewarding career in charity retail? No day is the same and you'll approach each day in the knowledge that you raise funds for a great cause along with reducing landfill by selling pre-loved items to your broad customer base
• are you looking to make a difference while working in a dynamic and fulfilling role? Are you passionate about customer-service and sustainability?

Requirements

• we value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day
• as part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey
• early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early

Earnings for position store manager

Current offers for the position:

Responsibility

• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across Wales
• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across Lancashire and Cumbria
• about the role
  Show more +72
• we are looking for a Store Manager Designate to join our retail field team covering stores across Lincolnshire and South Yorkshire
• we are looking for a Store Manager Designate to join our retail field team covering stores across Yorkshire
• we are looking for a Store Manager Designate to join our retail field team covering stores across Edinburgh and surrounding areas
• we are looking for a Store Manager Designate to join our retail field team covering stores across Northumberland and Country Durham
• if you have experience in retail or a related sector and are looking for a new challenge, then apply today
• if you have experience in retail or a related sector and looking for a new challenge, then apply today
• this is a hands on role
• our Store Manager Designates lead by example - making bold decisions and taking action if things are not working
• our Store Manager Designates provide support to stores within a specific area
• you will support and motivate a team of store staff and volunteers to maintain our high standards in store
• you will gain insight in to different stores across the region and be involved in new store openings
• maximising sales and profits as well as supporting with the day to day running of the stores
• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across Greater Manchester and West Yorkshire
• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across Lincolnshire and South Yorkshire
• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across Liverpool, Manchester and North Wales. Regular travel is required in this role. Own car required. Expenses paid
• we are looking for a driven and passionate Store Manager Designate to join our team covering home and fashion stores across Yorkshire and Country Durham
• we are looking for a driven and passionate Store Manager Designate to join our team covering stores across the West Midlands
• you'll receive comprehensive training amidst the picturesque landscapes of Gloucestershire and West Midlands
• covering stores across North East England, you will work closely with the field and store teams
• you will gain insight in to different store across the region and will be actively involved in new store openings
• we are looking for a Store Manager Designate to join our retail field team covering stores across Liverpool, Manchester and North Wales
• we are looking for a Store Manager Designate to join our retail field team covering stores across the M4 corridor
• we are looking for a Store Manager Designate to join our retail field team covering stores across Edinburgh and North East Scotland
• if you are an experienced Assistant Manager or Store Manager looking for a new challenge then apply today. We'd love to hear from you
• as a Store Manager Designate for our growing number of Home stores you will be working in one of a number of stores in the Wales area and eventually have the responsibility of your own store
• are you looking for a retail role that makes a life-saving difference? Interested in developing a career in store management?
• this position is for 35 hours, working five days out of seven
• you will gain insight in to different stores across the region and be actively involved in new store openings
• as a Store Manager Designate for our growing number of Home stores you will be working in one of a number of stores in the Liverpool, Manchester and North Wales area and eventually have the responsibility of your own store
• our Store Manager Designates provide support to stores within the surrounding area’s. Representing the BHF as an efficient retail organisation by ensuring that your actions reinforce the BHF values and beliefs
• this position is for 35 hours and includes some weekend working on a rota basis
• please note this role may require overnight hotel stays as you travel across the region to support your stores
• this is a great development role towards store management
• this position is for 35 hours and includes weekends on a rota basis
• working in a busy store, you will be leading your team on the shop floor and in the warehouse to generate stock and maximise profits
• about you
• our Store Manager Designates provide support to stores within a specific area. Maximising sales and profits as well as supporting with the day to day running of the stores
• we are looking for someone with previous retail experience and confidence working in a fast paced environment
• this position is for 35 hours, working five days out of seven on a rota basis
• this is a full-time position and includes weekends on a rota basis
• you will have the passion and leadership skills to motivate the team of staff and volunteers within the region that you’re covering, encouraging them to bring new ideas and to build their knowledge of the BHF
• we'd love to hear from you
• you will lead by example using your commercial and leadership skills to drive our stores forward while ensuring we deliver excellent customer service at all times
• we are looking for someone with previous retail supervisory experience and confidence working in a fast paced environment
• covering stores across Liverpool, Manchester and North Wales, you will work closely with your Area Manager, Regional Support Manager, store colleagues and volunteers
• covering stores across Lincolnshire and South Yorkshire, you will work closely with your Area Manager, Regional Support Manager, store colleagues and volunteers
• covering stores across Yorkshire, you will work closely with your Area Manager, Regional Support Manager, store colleagues and volunteers. You will gain insight in to different stores across the region and be involved in new store openings
• covering stores across Edinburgh and North East Scotland, you will work closely with your Area Manager, Regional Support Manager, store colleagues and volunteers
• great customer service is essential to maximise income as is the sourcing and merchandising of products. You will also have knowledge and interest in omni-channel and ecommerce platforms
• you’ll be an experienced retail store or assistant manager who is confident working in a fast paced environment
• covering stores across the M4 corridor you will work closely with the field and store teams. You will gain insight in to different stores across the region and be actively involved in new store openings
• you will cover stores across Greater Manchester and West Yorkshire working closely with your Area Manager, Regional Support Manager and store colleagues and volunteers
• you will cover stores across Lincolnshire and South Yorkshire working closely with your Area Manager, Regional Support Manager and store colleagues and volunteers
• you will cover stores across Lancashire and Cumbria working closely with your Area Manager, Regional Support Manager and store colleagues and volunteers
• you will cover stores across the West Midlands working closely with your Area Manager, Regional Support Manager and store colleagues and volunteers
• motivated by the knowledge your hard work will make a life-saving difference, you’ll need to be proactive, driven and commercially aware
• motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware
• with exceptional communication and interpersonal skills you will be able to adapt to your store quickly, using your organisational and planning attributes to manage all the activities in the store from training to the financial and visual merchandising
• this is a great development role towards store management. You will receive full training and we will then look to appoint you in your own store once a position becomes available. Due to the nature of this role, access to a car is essential
• this is a great development role towards store management. You will receive full training and we will then look to appoint you in your own store once a position becomes available
• covering stores across Edinburgh and the surrounding area, you will work closely with your Area Manager, Regional Support Manager, store colleagues and volunteers
• you will be willing to travel to a variety of stores locally until appointed in to a store
• from working in a variety of stores you will gain exposure to different markets, layouts and turnover of stores before taking responsibility of your own store
• you will receive full Store Manager training and we will then look to appoint you in an existing store or a new store opening once a position becomes available
• if you have experience in retail or a related sector and looking for a new challenge, then apply today. We'd love to hear from you
• you will receive full training and we will then look to appoint you in your own store once a position becomes available
• you must be willing to travel to a variety of stores locally until appointed in to a store
• leading by example, you will have the passion and leadership skills to motivate a team of staff and volunteers within the region that you’re covering
• you’ll be an experienced retail Store or Assistant Manager who is confident working in a fast paced environment. Motivated by the knowledge your hard work will make a life-saving difference, you’ll be proactive, driven and commercially aware
• about Us
• when it comes to retail, we are leaders in the sector
• we have a strong culture of internal progression and will actively support you to develop your career

Earnings for position store manager designate

Current offers for the position:

Responsibility

• we are looking for an experienced Senior Complaints Handler to join our team and help us provide the best customer experience
• about the role
• as a Complaints Advisor, your primary focus will be resolving complaints and dealing with customer queries effectively in a fast-paced environment
  Show more +42
• you will also help establish an environment where the team can succeed while ensuring they deliver outstanding resolution and customer satisfaction
• helping develop a team of advisors to deliver exceptional experiences and exceed expectations
• champion best practise and encourage the sharing of expertise
• monitor performance and ensuring we maintain our SLAs
• you’ll also manage these relationships and work to achieve financial and customer satisfaction targets as part of your stewardship responsibilities
• about You
• reporting insights as well as sharing valuable feedback with wider organisation
• serve as a point of contact and knowledge for complicated customer issues
• are you an experienced complaints handler, able to resolve complex cases and provide outstanding customer service?
• this is an exciting opportunity to take on a pivotal role in spearheading a dynamic, empathetic, and highly impactful end-to-end complaints service
• do you have exceptional complaint handling skills in a call centre environment?
• this role 9 month Fixed Term Contract
• we current growing our call centre team and as a member of our Customer Engagement team, you’ll provide an exceptional level of customer service to all British Heart Foundation customers through outbound stewardship activity, thereby enhancing the customer experience and driving revenue growth
• working hours are 9-5, Monday to Friday
• your working week will be split between home-working and one day per week in our Birmingham Office
• if so, we invite you to become a valued member of our Customer Experience team as a Contact Centre Complaints Advisor
• as a Contact Centre Complaints Advisor, you'll be a key player in the frontline resolution of customer complaints and inquiries within our dynamic, high-paced environment
• you will be responsible for handling complex customer complaints both in writing and over the phone and act as an escalation point for the team
• if so, we're looking for Complaints Advisor to join our Customer Experience team
• through social media and outbound phoning, you'll play a critical part in keeping us connected with our customers, who are the lifeblood of the organisation
• this is a blended role, where your work will be dual located between your home and our Birmingham office
• your role will entail close collaboration with multiple departments, where you'll swiftly collect critical information and provide rapid responses to our valued customers
• working with different areas of the business, you will gather the necessary information to allow you to facilitate a thorough response to our customers in a timely manner
• this is a blended role, where your work will be dual located between your home and our Birmingham Office
• you'll also help us increase engagement for several of our major fundraising events, including the London Marathon and the London to Brighton Bike ride
• you can work in our office more frequently if that is your preference
• you will harness the power of our Customer Relationship Management system, championing precision record-keeping that will empower data-driven decision-making and help us spot emerging trends
• using our Customer Relationship Management database system, you'll input and monitor data to ensure we deliver an accurate service, make informed decisions and track trends
• you'll strive to enhance and develop the customer experience by engaging with all our customers through our stewardship activities, which includes social media
• this will allow us to unlock our best work for our cause, blending the best of home and office working
• whether it be complaints, compliments, or customer queries you’ll take ownership of feedback received and embody our values to ensure our customers feel that they are at the heart of what we do
• complaints, compliments, or queries—you'll take ownership of them all, ensuring customers are at the heart of everything we do
• most of our colleagues on blended contracts can expect to spend some time in their office each week, on average
• are you an experienced contact centre professional with a passion for exceptional customer service? Do you thrive in an inclusive and innovative team environment?
• do you want a job where you make a real difference? Ready to join a team where every interaction is a chance to shine? Are you a skilled problem solver with a track record for handling customer complaints in a contact centre setting?
• with a proven track record of complaints in contact centre setting, you're a self-starter with an eagle eye for detail and a can-do spirit. Top-notch communication skills are a must, as you'll build bridges with internal and external stakeholders
• do you have experience of outbound calling in a customer service environment? Do you have experience of engagement with customers through social media? Are you passionate about delivering exceptional customer service? If so, join our team
• about you
• at BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average
• you will have extensive experience managing customer complaints in a contact centre environment, including conflict resolution, reporting, and communication
• you will be able demonstrate your influencing skills and resilience when handling customer complaints, ensuring every one is resolved fairly
• if so, we invite you to join our growing contact centre team at the British Heart Foundation . As a Contact Centre Advisor, you'll play a crucial role in supporting our life-saving research

Requirements

• responding to and resolving inbound queries via telephone, email, and live chat
• providing information, taking donations, and resolving customer complaints or queries
• using our ticketing and CRM systems to update customer records with preferences and reasons for contact
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• working arrangements
• the use of our office spaces is driven in part by your role and the activities you need to do
• in this dynamic and customer focused role, you'll harness your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience
• excellent Communication: Strong verbal and written communication skills to convey information clearly and professionally to customers and colleagues

Trade

• customer Service
• Customer Service

Earnings for position contact centre advisor

Current offers for the position:

Responsibility

• about the role
• about Technology InfoSec
• please note this is a 12-month fixed term contract
  Show more +19
• are you an experienced Information Security Engineer?
• as our InfoSec Engineer you’ll provide technical implementation support to build and deliver a range of solutions as part of information security projects and development
• working arrangements
• could you provide world class project delivery to British Heart Foundation across business, security, and infrastructure projects?
• this is a blended role, where your work will be dual located between your home and our London office
• do you want to be involved in the work of one of the country’s largest charities?
• you’ll be involved in agreeing designs, ensuring all solutions are correctly delivered into service, feeding into internal support documentation, testing, and assisting into transition to the approved support model
• if so, you could be the Infrastructure Project Engineer we’re looking for
• in this role you’ll provide technical implementation skills to build and deliver a range of solutions as part of business, infrastructure, and security projects
• you’ll also provide a transfer of knowledge, and associated skills training, to the support team as part of any new solution being delivered into service, whilst also providing knowledge and assistance in supporting the infrastructure across the organisation when required
• working to agreed designs, you’ll ensure all solutions are correctly delivered into service, with appropriate and completed documentation, monitoring requirements, testing and an agreed and approved support model
• the use of our office spaces is driven in part by your role and the activities you need to do
• you’ll also provide a transfer of knowledge and associated skills training to the support team as part of any new solution being delivered into service, whilst also providing knowledge and assistance in supporting the infrastructure across the organisation when required
• our approach in InfoSec is to enable British Heart Foundation to safely and securely achieve its technology goals through engagement not policing
• we engage with teams at the conception stage of the tech cycle and remain engaged at all stages, respond to security incidents using monitoring tools to detect incidents to stop breaches and attacks and deliver continual information security awareness programme educating BHFs people on good security in their professional and personal lives
• at the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average
• about you
• at BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average
• this may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause

Requirements

• strong analysis and explorative ability working with 3rd parties and vendors
• microsoft on-prem and cloud stack
• strong attention to detail
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• experience and knowledge of licensing models for both technology software and hardware
• full Microsoft Stack knowledge including but not limited to Windows Server 2012-2019, Windows 11, AutoPilot, InTune, M365 applications
• ability to work with staff at all levels up to and including senior management/leaders
• virtualisation Technologies
• experience of working in an IT security focused role
• microsoft Security stack tools
• VMWare, including VMWare VSAN and NSX
• strong interpersonal and relationship building skills, able to liaise and work with non-technical people in a clear manner
• networking Technologies
• able to communicate effectively, both in writing and verbally
• backup, restore and business recovery experience
• excellent communication skills, both verbal and written, able to work with and discuss topics with a non-technical audience
• storage Management
• excellent analytical and problem-solving abilities, to identify and fix issues
• experience of supporting or implementing retail technology
• microsoft Azure Cloud Technologies
• excellent analytical skills and the ability to communicate findings effectively
• monitoring and management tools
• able to triage and diagnose end user issues efficiently
• ability to communicate effectively, both in writing and verbally
• flexible approach to operational requirements
• backup, restore and business recovery processes
• able to remain calm under pressure and focused on tasks
• self-motivated and a self-starter
• security Technologies
• knowledge of prioritisation and escalation techniques
• ability to triage and diagnose end user issues efficiently
• A team player with ability to encourage others and take a lead where necessary
• ability to remain calm under pressure and focused on tasks
• disciplined and precise approach to problem solving
• an organised approach to work

Trade

• customer Service
• Customer Service

Earnings for position infrastructure engineer

Current offers for the position: