BRITANNIA PARKING Salary

Rating of the company
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3 reviews in total
  Poole
300 7TH FLOOR, COUNTY GATES HOUSE POOLE ROAD POOLE BH12 1AZ ENGLAND
  https://www.britannia-parking.co.uk
TIN: 03175808
  Other service activities
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in BRITANNIA PARKING

Estimated salary

£ 1760

Median salary at BRITANNIA PARKING

£ 1760 Lowest salary
£ 1813 The average salary
£ 1920 Highest salary

BRITANNIA PARKING is looking for employees for positions:

telemarketer

Working hours

  • full-time | Permanent

Benefits

  • service car

Language

  • english

Salary

  • salary

Requirements

  • proven experience as telemarketer or similar sales/customer service role
  • proven track record of successfully meeting sales quotas preferably over the phone
  • working knowledge of relevant computer programs
  • excellent communication and presentation skills
  • skilled in negotiation
  • persistent and results-oriented
  • patient and able to handle customer rejection
  • self-motivated and well organised

Responsibility

  • contact customers in response to correspondence or feedback

client administrator

Benefits

  • service car

Responsibility

  • processing ANPR contraventions, validating photos, checking for payments and DVLA requests
  • dealing with ticket appeals from first point of contact to the final resolution
  • dealing with general enquiries via telephone, email and letter
  • answering the telephone, taking messages and directing calls where required
  • to input and process data effectively and accurately and within agreed time frames
  • taking payments for season tickets and parking fines
  • to accurately follow all offices procedures, whilst ensuring a high level of client satisfaction is achieved at all times
  • to work as part of the team, sharing and rotating responsibilities and responding to changing priorities when required

Requirements

  • this role is computer based, so experience using computers and Microsoft packages is a must
  • you will have excellent organisational skills and the ability to manage your time effectively and have strong communication and interpersonal skills
  • we are a fast-growing team, so the ability to build relationships and work well with your colleagues is key
  • it is also advantageous to have previous experience using computers with an ability to use dual screens and navigate through different tabs and software systems efficiently
  • please note this role is subject to satisfactory references and a basic DBS check
  • also, as you will be talking to our client’s customers and car park users over the phone, a clear professional telephone manner is essential
  • the ability to respond quickly to changing priorities is extremely important to us, as well as the ability to plan and prioritise your own work