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BRAZILIAN SOUL is looking for employees for positions:
receptionist
receptionist
beauty therapist
Working hours
full-time | Permanent
Language
portuguese
english
Education
A-Level or equivalent
Requirements
strong organizational and efficiency skills
proficiency in capturing compelling photographs and videos
acute attention to detail, particularly in matters concerning salon presentation, cleanliness, and hygiene
exceptional leadership capabilities, inspiring staff to meet revenue goals and provide superior customer service
outstanding verbal and written communication skills
experience in managing a small-scale bar, including drink preparation from a set menu
administrative experience: 1 year
receptionist: 2 years
Responsibility
customer Service Excellence: Foster a welcoming environment for clients, address their questions, and resolve issues to deliver an unparalleled salon experience
communication Management: Efficiently manage incoming calls and emails, coordinate appointments, and provide accurate information about our services, maintaining an organized database
maintain consistently high customer review ratings
staff Coordination: Administer staff schedules, training programs, and development initiatives, with an emphasis on operational efficiency and team cohesion
financial Management: Manage financial transactions including invoices and refunds, while keeping a vigilant eye on revenue and expenditure metrics
opening and Closing Procedures: Assume responsibility for opening and closing the salon, while ensuring all systems are in place for a successful business day