BRAMLEY VILLAGE HEALTH AND WELLBEING CENTRE

Responsibility

• troubleshoot day-to-day issues and oversee reception
• manage the receptionist staff
• care Navigate
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• oversee secretary and administrative staff
• cover reception as required
• be available to solve on-the-ground issues, difficulties, and requirements
• arrange staff cover
• ensure all staff are fully trained as relevant and completes e-learning prior to expiring
• act as first point of contact for Clinical & Non-Clinical staff
• complete SARs / Insurance Reports / DVLA
• participate in monthly Operational Team Meetings
• active involvement in Patient Participation Group Meetings
• understanding of QOF / Recalls