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BRAMATT COMPUTING is looking for employees for positions:
it support technician
it support technician
Working hours
full-time | Permanent
Responsibility
bramatt Computing are an IT Reseller based in Coalville, Leicestershire, LE67
specialising in Product Supply, Virtualisation, Engineering Installation and Helpdesk Support Services
we are currently looking for a permanent member of staff to expand our helpdesk and engineering department
A competent knowledge and understanding of IT is required, along with experience of Windows server, desktop operating systems and office applications
in addition to supporting our Helpdesk, you would also assist in the pre-configuration of customer’s hardware prior to delivery to site
although you will be predominantly working in house, on occasion there may be a requirement to work on a client site
for example, this may be to assist in the rolling out of equipment as part of a solution
working in a first line helpdesk technical support role, you will join a fast growing busy IT company providing technical support services to SME’s throughout the UK
Requirements
be polite and confident
microsoft Windows Environment, Desktops and Servers
have an excellent telephone manner
be well-organised and thorough
office 365 administration and management
ability to work under pressure
backup Solutions
good first-time fix rate
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