BRACHERS LLP  Salary

SOMERFIELD HOUSE 59 LONDON ROAD MAIDSTONE ME16 8JH
TIN: OC336022

BRACHERS LLP
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BRACHERS LLP is looking for employees for positions:

it apprentice

Working hours

  • full-time | Apprenticeship

Language

  • english

Responsibility

  • brachers is a leading law firm of choice in the South East
  • this is an exciting opportunity for somebody looking to kickstart their career in IT
  • our busy in-house IT team are based at our office in Maidstone, Kent
  • support the 1st line helpdesk ensuring adherence to SLA’s and providing optimal service to staff
  • this is a full-time role, Monday to Friday 9am to 5pm, reporting directly to the IT Operations Manager
  • providing knowledge to 1st line colleagues so they can troubleshoot and self-serve to an ever-greater extent
  • what we are looking for
  • maintaining an up-to-date knowledge base for the helpdesk

Education

  • GCSE or equivalent

Requirements

  • IT skills, including troubleshooting
  • team working
  • you will need to be within a commutable distance to the office location listed
  • initiative
  • enthusiasm
  • client care skills
  • ability to work through problems in a thorough and methodical way
  • eagerness to explore and learn new systems and processes