the Marketing Automation Exec sits in sits in the CRM & Loyalty Personalisation team
you will build, QA, test and deploy B&Q and TradePoint CRM programmes in Braze. Focusing on right first time
collaborate with Commercial CRM Managers/Execs and the CDP Manager/Analyst in the upfront planning of a CRM programme
they support best practice design and build of CRM programmes in Braze, utilising the available customer data and following defined operations, processes and SLAs for campaign build, QA, testing and deployment
this role sits in the wider CRM & Loyalty team, whose remit is to drive value from our customers at all stages of their relationship with us
the wider team is focused on utilising customer data and consent to maintain and grow each customer relationship, in order to drive business growth including sales, profit and share and long term loyalty
support with air traffic control of all briefs into the Braze Campaign Build team
use the workflow management tool Jira to support efficient operations and delivery of SLAs
key account manager
Responsibility
as a Key Account Manager work with your merchants to drive profitable growth on B&Q Marketplace
cultivate long term merchant relationships that accelerate their engagement and investment, eventually making B&Q their first-choice marketplace
once live, these tools are used by all our account managers to enhance merchant performance
you will also support your Category Development Manager by providing strategic planning for select marketplace subcategories
support them by identifying and delivering sales opportunities at the right time and with the right tools at every stage on their growth journey on B&Q
these growth drivers will include, securing the best merchant assortment, encouraging merchants to enhance content quality, increasing product visibility with promotions, and providing insight back to your merchants to support future growth
in addition to your account management responsibilities, you will also lead the development and deployment of one or more Merchant Growth Tools
as a subject matter expert, you will guide the internal business teams towards the same goal and ensure that these tools deliver their ambitions and are flawlessly deployed
product marketing manager
Responsibility
this will require developing relationships with technology vendors/partners
use data where available to identify and quantify opportunities
as Product Manager – Customer and Marketing you will work with the Customer and Marketing areas of the business to understand their ambitions and set a clear road map achieve these
you will also closely work with various teams in Group Product & Platform to represent B&Q in planning and prioritisation discussions, as well as being part of the relevant governance and prioritisation forums
defining New Demand – Collaborate with B&Q teams, Kingfisher, 3rd parties and product team to define new demand ensuring it is well understood and its benefits effectively valued and aligned with customer insight
you will be outward looking to understand the broader retail technology landscape including recent innovation and how other retailers are using technology to drive a better customer experience and operation
delivery Planning - Work closely with Group Digital and Technology teams to provide input from B&Q to support wave planning
strategic Planning - Influence the roadmap for major Group technology and digital projects to shape scope and prioritisation for the Group roadmap
senior buyer
Working hours
contract | Permanent
Responsibility
about the role
senior Buyer - Kitchens
permanent
southampton, Store Support Office
we believe anyone can improve their home to make life better
join us as a Buyer and you’ll be a big part of this
key responsibilities
up to £80,000 per annum + Bonus + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working
finance manager
Working hours
full-time | Part-time | Permanent
Responsibility
about the role
finance Manager - Operational Finance
permanent, Open to Full and Part Time Applications
permanent
we believe anyone can improve their home to make life better
join us as a Finance Manager and you’ll be a big part of this
oversee and review P2P procedures and processes to ensure efficiency and maximise control
key responsibilities
team leader
Working hours
full-time | Part-time | Permanent
part-time | Permanent
full-time | Permanent
full-time | Part-time
full-time | Temporary | Permanent
full-time | Temporary
full-time
Responsibility
about the role
team Leader- Night Stock Flow
team Leader
team Leader - Checkouts
team Leader - Flooring and Tiling
team Leader - Stockflow
full time - 39 hours per week* - 12 Month fixed term contract
people Hub Team Leader
senior marketing manager
Working hours
full-time | Permanent
Requirements
extensive cross-channel marketing experience, but with a specific requirement for demonstrable expertise in leading beyond direct reporting lines
first rate influencing skills and stakeholder management to Director and Board level are essential
proven experience of leading teams to deliver world class output
and, because you’ll be inspiring great things for our customers and the whole business, you’ll do work worth caring about
whilst this is a role that holds a number of direct accountabilities, as a subset of the wider B&Q offer, there is a particular need to be able to thrive and lead change in a matrix environment
Responsibility
required skills & experience
warehouse operative
Working hours
full-time | Permanent
part-time | Permanent
Responsibility
required skills & experience
warehouse team leader
Working hours
full-time | Part-time | Permanent
Responsibility
required skills & experience
property administrator
Working hours
full-time | Permanent
Requirements
proven track record in administration and management of large amounts of data
high level of accuracy and attention to detail, producing accurate information at all times whilst working to timescales
confident communicator with internal and external parties both verbally and in writing
able to work on own initiative with limited supervision
knowledge and experience
experience of working within a property environment would be an advantage
used to working in a team
highly accurate with own work and able to analyse detail and quickly identify when information is missing or incorrect
Responsibility
to ensure that invoices are raised in relation to any costs that can be re-charged and liaise with external consultants in relation to sublet income and collection
to process all rent, service charges, insurance and other invoices
to assist in recovering any relevant costs from our tenants or any third parties where required
to input and update information onto the Group database and maintain other local records as required
to manage the process of receiving, checking, challenging and seeking approval of all payment schedules administered by third-party agents
consultants and suppliers
required skills & experience
Changes in earnings for the position customer advisor
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
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2025
2K £
2026
Changes in earnings for the position team leader
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Changes in earnings for the position project coordinator
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Changes in earnings for the position department manager
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2026
Changes in earnings for the position buyer
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2024
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Changes in earnings for the position delivery driver
0300 £600 £900 £1.2K £1.5K £1.8K £
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Changes in earnings for the position manager
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2024
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2025
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2026
Changes in earnings for the position merchandiser
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2024
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2025
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2026
Changes in earnings for the position sales executive
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2024
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2026
Changes in earnings for the position administrator
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0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
1.9K £
2025
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2026
Changes in earnings for the position hr administrator
0300 £600 £900 £1.2K £1.5K £1.8K £
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2024
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2025
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2026
Changes in earnings for the position retail manager
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1.9K £
2024
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2025
2K £
2026
Changes in earnings for the position deputy store manager
0300 £600 £900 £1.2K £1.5K £1.8K £
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1.9K £
2024
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2025
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2026
Changes in earnings for the position quality manager
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0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
1.9K £
2025
2K £
2026
Changes in earnings for the position store manager