BOWE DIGITAL in Crook Salary
ELYSIUM OAKENSHAW CROOK DL15 0SX ENGLAND
TIN: 10088372
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Earnings on positions in BOWE DIGITAL
BOWE DIGITAL is looking for employees for positions:
3rd line support engineer
Working hours
- full-time | Permanent
Responsibility
- providing third-level support to clients, resolving tickets in a professional and timely manner
- supporting the 1st & 2nd Line service desk engineers to resolve issues that come into the Service Desk
- ensuring that incidents are resolved to meet defined service level targets
- carrying out investigations and resolving technical issues
- visiting clients on-site whenever required
Requirements
- microsoft Server/Client OS and/or Office 365 Certifications are advantageous but technical ability and aptitude for problem-solving is of higher value
- knowledge of DNS, DHCP and Group Policy
- remote monitoring and management including RDP services
- disaster recovery and backup solutions
- firewall management and VPN’s
- 2+ years' experience working in an MSP environment