Salary at BookMyCourse

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Irthlingborough

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BookMyCourse

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BookMyCourse is looking for employees for positions:

customer service administrator

3 the last 242 days, recently 2023-09-14

Responsibility

assisting our Head of Administration
processing booking admin
answering incoming calls
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processing booking administration
sending joining instructions to clients
posting certificates
position: Customer Service Administrator
attending to web enquiries from website users and training providers
reporting To: Office Manager
liaising with training providers
providing re-scheduling and cancellation support
updating details on the website
data entry and daily administration tasks
any other relevant duties/tasks as required
location: Hybrid role with a mixture of work from home and office based days. Office address is Citrus Group House, Diamond Way, Nene Park, Irthlingborough, Northamptonshire, NN9 5FQ
reporting to: Office Manager

Requirements

customer service experience desired but not essential
general administration experience preferred
self-motivated and able to work on their own initiative
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excellent telephone manner
good organisational and time-management skills
customer service: 1 year

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