Bookedit in London Salary
London
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Earnings on positions in Bookedit
Bookedit is looking for employees for positions:
customer services administrator
Working hours
- full-time
Benefits
- laptop
Salary
- salary
Education
- GCSE or equivalent
Responsibility
- maintaining and preparing bespoke systems for clients
- ensure the timely and successful delivery of our solutions according to customer needs and objectives
- clearly communicate the progress of customer queries in a timely manner
- collaborate with account managers to identify opportunities to drive growth on customer accounts
- assist with challenging client requests or issue escalations as needed
- serve as a point of contact for customer support on weekends
Requirements
- proven customer service experience
- experience with CRM software and MS Office
- experience delivering client-focused solutions to customer needs
- proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- excellent listening, communication and presentation abilities
- strong verbal and written communication skills
- enjoys problem solving with an inquisitive nature
- customer service: 1 year