BODYCOTE HEAT TREATMENTS

Responsibility

• identifying business opportunities within the customer’s operation where Bodycote solutions may add value
• work with the central commercial team to supply market pricing Intel and suggested pricing strategies
• supply Specific market sector information offering an overview of the market place relevant to BHT and its customers
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• supply & critique Business volumes to develop accurate sales forecasting
• to deliver a year over year growth in revenue/margin for the assigned customer base to meet both annual and long-term growth expectations of Bodycote ADE as laid out in yearly appraisals
• supply the UK Sales Manager with all the required monthly reports in a timely manner
• aligning Bodycote’s portfolio to best serve the customer’s strategic and tactical business goals and objectives including senior executive, operational, engineering and procurement personnel
• to ensure that the value of Bodycote’s solutions are clearly understood and effectively communicated to all appropriate executives and personnel in the customer organisation

Requirements

• excellent interpersonal, communication and presentation skills
• ability to interact at all levels
• business development, B2B selling, advanced sales account management skills
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• knowledge of AD&E markets
• ability to develop a sales strategy to secure new business wins by market and application
• proven ability to develop new customers and opportunities for ADE
• relevant Engineering qualification / Sales
• preferably educated to a HNC standard or higher, in engineering or materials based subject
• knowledge of Bodycote solutions and processes how to align with customers’ drivers
• be able to establish, develop and sustain trust and credibility for Bodycote
• develop and sustain a strategic and trusted relationship between Bodycote and customer
• be self-motivated and show great drive and commitment to be successful

Earnings for position regional sales manager

Responsibility

• this includes ensuring compliance with Departmental KPI’s, liaising with internal colleagues, customers and other outside parties in relation to Quality issues
• to provide cover for Inspection and Laboratory colleagues when required
• deputise for the site Quality and Technical Manager in their absence
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• in conjunction with the site Quality and Technical Manager and General Manager control all aspects of the Quality Systems at Site
• responsible for maintaining, improving and promoting a world class H&S environment in all plant areas. Safety first and foremost
• to help implement the company’s objectives for lean manufacturing and the elimination of waste in our processes
• internal first point of contact for all internal and external NCR’s, responsible for managing the investigation, reporting and corrective actions
• to aid in the development of new processes and systems
• liaise with customers regarding QA queries, if escalated from Goods In Supervisor
• we are looking to recruit a Quality Engineer to support the management and control of all aspects of the site Quality Systems
• to Support the quality function on a daily basis with a practical hands on involvement
• to support and manage the laboratory function on a daily basis with a practical hands on involvement where necessary
• raise job cards / data cards and support on the development of new work
• to support the inspection function, ensuring timely resolution of any problems
• lead and perform and report all Pyrometry, TUS, SAT, Leak test etc. and other functional tests in line with process matrix
• to liaise with internal departments to trouble shoot on a daily basis and work towards eliminating sources of nonconformance
• perform site stamp legibility checks as required
• ensure the requirements of the QMS are satisfied, including the control of site customer and international standards, specification updates, and review and maintain site register and libraries
• to liaise with external organisations, customers and suppliers on quality matters
• conduct pMFEA and risk tools as required
• support improvements, projects, trials, audits and development
• liaise with customers, managers and staff throughout the organisation to ensure QMS are functioning correctly within the business
• perform tumbling E tests where required
• clarify customers work in accordance with relevant release requirements
• able to provide cover for other Quality team roles when required
• carry out contract review on customers work
• maintain good working practices, workplace organisation in line with Company health, safety, environmental and quality systems
• ensure all quality aspects of customer requirements are maintained
• inspect / hardness test customers work and attach relevant controlling documentation
• support the management and monitoring of site quality, processes, and to maintain the necessary site approvals to satisfy Quality and customer specific standards

Requirements

• suitably qualified in Quality, Engineering or a Metallurgical discipline is preferred or to be competent with appropriate experience
• materials/Metallurgy and/or Quality qualification
• experience of Metal processing and/or Engineering/process background ideally within a regulated industry
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• quality Management Systems
• some materials knowledge and experience of standard Metallographic Laboratory techniques is desirable
• experience of working and communicating directly with customers
• direct experience of standard Quality Engineering tools, skills and tasks, e.g. 8D, RCCA, pFMEA, Gauge R&R, 5S, Lean Manufacturing & Continuous Improvement Techniques
• direct experience of standard Quality Engineering tools, skills and tasks, e.g. 8D, RCCA, Gauge R&R, 5S, Lean Manufacturing & Continuous Improvement Techniques
• team worker, concern for accuracy and quality, good communicator, flexible, initiative, customer focused, conscientious with a hands on approach and good planning and organising

Responsibility

• facilitate a zero defects culture to mitigate product & business risks, thus promoting product safety at all times
• secure, maintain and develop all existing/new QMS certification, second or third party approvals and accreditations as required by the business
• the local management representative has the organisational freedom to resolve all matters pertaining to quality
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• manage customer complaints, record NCR’s and facilitate the corrective action process across the site team
• to ensure the sites manage and maintain necessary systems to meet customer and regulatory requirements
• manage the Inspection and/or Laboratory function including, sub-contract orders and final inspection and certification / documentation on site
• be capable to represent Bodycote and lead all external audits at sites without external support
• review and maintain the control of customer & international standards/specifications and drawings as required
• we are looking to recruit a Quality and Technical Manager who has the delegated organisational freedom to maintain, facilitate and resolve all matters pertaining to quality at their site
• perform timely site self-assessments for NADCAP and pre-external health checks preparations as necessary
• manage Equipment Calibration, Systems Checks & Health Checks
• manage, evaluate, and control your sites suppliers
• perform internal management system audits, as directed and planned by the UK Quality Manager or Line Manager at other Bodycote locations
• manage the control of Goods In-Out Area including Inspection
• constantly work to deliver continuous improvements, lessons learned, best practice and standardisation across the site and the UK
• manage the Contract Review Process
• manage the site inspection / laboratory throughput and ensure all your staff are currently competent to perform their necessary duties as necessary, continually develop, train, certify where appropriate to spread quality and technical knowledge to staff/other functions as required to maintain department flexibility and agility
• create or Approve Technical Data Cards and Similar documentation for Bodycote
• approve Technical Data Cards and Similar / related documentation for second / third parties where needed and authorised
• participate in NPI team activity as required
• manage and lead site Pyrometry AMS2750, TUS, SAT, Leak Checks etc. and other functional tests in line with process matrix / customer requirements
• perform plant equipment Quality Clearance after any major repair
• respond promptly and satisfy customers with quality / technical correspondence or participation e.g. self-declared score cards, questionnaires, meetings and calls
• manage Non-conforming product, customer complaints and the corrective action process
• take the responsible lead participation on all second and third party QMS and/or Technical audits
• maintain KPI and review and self-assess Key Process PEAR’s
• provide monthly / periodic reports as required
• implement and facilitate the UK: Quality Policy, Quality Manual Context, Procedures and documentation at a site level and maintain the additional local documentation requirements where necessary
• manage and control any suspect counterfeit product sensitively and safely
• manage document retention and storage in line with customer requirements
• encourage safe working practice, culture, housekeeping and reporting to protect everyone’s safety and the environment at all times
• manage and control other local site documented information as required by Bodycote / Local Customers

Requirements

• expert knowledge and understanding of deploying Bodycote UK quality requirements
• good level of understanding of National, International and Aerospace Quality Assurance Systems EN9100 including NADCAP requirements
• good level of understanding of management systems IATF16949 / CQI-9
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• working knowledge of relevant customer processing and material specifications
• relevant experience in Metallurgical or Materials Engineering Science disciplines with an Aerospace and Automotive and background is desired
• A recognised NDT level III for Hardness testing & BS EN ISO 4179 by a NABDTB examiner is preferred
• lead Qualified Auditor for the current standards EN9100, IATF16949, ISO14001 preferred, Internal Auditor certification externally certified is required
• expert Knowledge of Heat Treatment in accordance with the sites processes is fundamentally necessary: Carburizing, Hardening and Tempering of ferrous material
• formal relevant qualification to HNC level or above is preferred, but relevant demonstrated experience and competence of knowledge/experience may be considered a suitable equivalent

Responsibility

• responsible for maintaining, improving and promoting a world class H&S environment in all plant areas. Safety first and foremost
• lead and motivate your team to meet the agreed objectives, priorities and targets
• supporting the Quality function and have a “right first time approach”
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• manage the provision of consumable/materials for site
• manage, and maintain all baskets and fixturing equipment to ensure we maximise fixture life and tooling costs
• maintain good working practices, workplace organisation in line with Company health, safety, environmental and quality systems
• day to day supervision and care of all site personnel in your team, i.e. communication, appraisal, training, disciplinary matters, employee hours and shift working arrangements
• be involved in the interviewing, selection and development of employees employed on the site
• regular contact / communication with all site leaders to ensure daily plans and targets are understood including organising the morning meetings
• delivery of the training and competency plan
• management and reporting of cost, quality and delivery KPI’s
• managing customer service levels and developing business through good customer relationships
• assisting the General Manager in setting site financial & non – financial objectives and targets
• direct involvement in Continuous Improvement activities
• any other reasonable requests set by management

Requirements

• qualified in an Engineering or Science discipline
• engineering / Process/ Manufacturing background, in a regulated industry
• the ability to act decisively and solve staff or equipment-related problems
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• ICT literacy to deal with various technologies and programmes
• customer focussed approach to ensure high levels of quality and service
• the ability to communicate clearly and persuasively with your team, managers and clients
• the ability to work under pressure and multitask
• leadership skills and the ability to motivate others to meet deadlines
• understanding of H&S requirements
• good problem solving skills , with a results driven approach
• good level general education
• computer literate
• continuous improvement and Lean tools experience is desirable

Responsibility

• highly Customer focused, with a view to delivering world class customer service by exceeding the customer expectations
• responsible for maintaining, improving and promoting a world class H&S environment in all plant areas. Safety first and foremost
• strive to achieve a world Class working environment for our employees
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• drive a culture of total customer satisfaction
• create budgets and forecasts for the site, liaising with the sales team
• we are looking to recruit a General Manager who will be accountable for the overall day to day running of the facility, ensuring compliance with all safety and statutory regulations and responsible for budgets, forecasts and the P&L for the site
• providing decisive and highly visible leadership skills, to implement the Group’s strategy to improve the business, its sales and operational performance in order to meet customer requirements
• responsibility for all site KPIs and delivery of improvements in line with the site’s business plan
• manage all departments, production, quality, customer service, engineering and administration functions
• manage all site personnel; including communication, training, appraisal, disciplinary, etc
• in conjunction with the Sales team visit customers and build relationships
• responsibility for the sites suppliers in conjunction with Divisional and Group purchase agreements
• deliver the agreed P+L for the site in conjunction with the Finance Group
• deliver cost benefits, using TPM and 5S and Visual Management Systems
• maintain site quality accreditations and identify opportunities for further accreditations based on market requirements in conjunction with the Regional QA Manager
• deliver year on year cost improvements through Lean Projects and Continuous Improvements culture

Requirements

• qualified in an Engineering or Science discipline
• engineering / Process / Manufacturing background, in a regulated industry, ideally NADCAP accredited operation
• the ability to act decisively and solve staff or equipment-related problems
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• ICT literacy to deal with various technologies and programmes
• customer focussed approach to ensure high levels of quality and service
• the ability to communicate clearly and persuasively with your team, managers and clients
• the ability to work under pressure and multitask
• leadership skills and the ability to motivate others to meet deadlines
• understanding of H&S requirements
• good problem solving skills , with a results driven approach
• continuous improvement and Lean tools experience is desirable