BOBA & CO UK  Salary

90 PLUMSTEAD HIGH STREET LONDON SE18 1SL ENGLAND

BOBA & CO UK
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BOBA & CO UK is looking for employees for positions:

customer service manager

Working hours

  • full-time

Education

  • A-Level or equivalent

Responsibility

  •  Overseeing the operations of our in house customer service team process and
  • procedures. They should make improvements to our service to improve
  • customer service quality
  •  Implementing effective processes for customer service assistants to interact with
  • customer via phone or through our online order systems via instant message
  • they should keep customers informed on the process of the orders and
  • estimated delivery times
  •  Creating and presenting regular reports to management about department

Requirements

  •  Leadership skills
  •  Written and verbal communication skills
  •  Problem-solving skills
  •  Negotiation skills
  •  Patience, compassion and empathy
  •  Time management skills
  • customer service: 1 year