BOATFOLK MARINAS Salary

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2 reviews in total
  Southampton
DEACONS HOUSE BRIDGE ROAD BURSLEDON SOUTHAMPTON SO31 8AZ ENGLAND
TIN: 02746437
  Sport and leisure
Rating of the company
based on 0 evaluations
2 reviews in total

Earnings on positions in BOATFOLK MARINAS

Estimated salary

£ 2333

Median salary at BOATFOLK MARINAS

£ 1760 Lowest salary
£ 2237 The average salary
£ 2500 Highest salary

BOATFOLK MARINAS is looking for employees for positions:

customer service manager

Working hours

  • full-time | Part-time | Permanent

Salary

  • salary

Responsibility

  • ensure excellent customer service and accurate administration
  • manage Marina Administrators including rostering, prioritising workload & associated training & development
  • oversee enquiries for berthing, tenant rental and conference room facilities
  • oversight of the marina’s sales ledger including timely & accurate billing of services
  • credit control as required and close liaison with central services providing relevant data for production of monthly accounts
  • ensure digital systems are kept up to date to ensure accurate reporting
  • working as part of a high performing team in an often busy environment

Requirements

  • excellent communication and people skills together with customer facing experience
  • ability to effectively lead a small team and work under pressure meeting customer expectations
  • proven sales ledger experience
  • exceptional attention to detail and ability to proactively plan & prioritise workload
  • A team player with an interest in the leisure marine industry – previous boating experience not required
  • retail sales: 3 years
  • customer Service: 3 years

housekeeper

Requirements

  • knowledge of cleaning techniques and best practices for maintaining cleanliness and hygiene
  • strong attention to detail and the ability to work efficiently in a fast-paced environment
  • ability to work with little supervision and maintain a high level of performance
  • A passion for providing excellent customer service and creating positive guest experiences
  • physical stamina and the ability to lift and move heavy objects
  • strong verbal communication skills and an ability to interact effectively with customers and team members
  • ability to thrive in a fast-paced environment and adapt to changing priorities
  • collaborative mindset and a willingness to work as part of a team to achieve common goals

Responsibility

  • ensure all linens and towels are cleaned in accordance with operational procedures
  • properly dispose of all waste and recyclable materials in designated areas
  • report any maintenance issues or damages observed during cleaning duties to the Cleaning Supervisor/Assistant Manager
  • provide friendly and courteous service to guests, responding promptly to any requests, inquiries or complaints while maintaining a professional demeanour
  • perform thorough cleaning of guest rooms according to established standards and protocols. This includes dusting, vacuuming, mopping, and sanitising surfaces to maintain a hygienic environment
  • follow all safety and sanitation guidelines to ensure a safe working environment for yourself, colleagues, and guests
  • prepare guest rooms for arrival by ensuring all amenities are stocked, linens are clean and properly arranged, and room décor is in place
  • deal with reasonable complaints/requests with professionalism and patience

supervisor

Responsibility

  • carry out lifting and re-launching of vessels as required
  • accurate completion of boat lift reports in a timely manner
  • responsible for towing of boats in the Marina and around the boatyard as necessary
  • operation of all plant machinery including; crane, boat mover, telehandler, company vehicles
  • blocking off vessels as needed
  • high-pressure washing as required
  • completion of boat cradle servicing
  • diary management for customer bookings

Earnings on positions in BOATFOLK MARINAS

Average salary in this position
Average salary in this position in the country
housekeeper
1760 £
14%
1997 £
supervisor
2500 £
-4%
2414 £

National average salary

2950 £

Average salary in this company

2237 £