BLUEPRINT GAMING Salary
Newark on Trent
TIN: 06225948
BLUEPRINT GAMING Premium profile inactive Premium profile inactive
Earnings on positions in BLUEPRINT GAMING
BLUEPRINT GAMING is looking for employees for positions:
customer service administrator
Responsibility
- this role sits within the Blueprint Operations Customer Service Team and reports directly to the Customer Service Manager
- main duties and responsibilities include
- responsible for communicating clearly and effectively with Product, Operations, Service Support Centre , and Finance teams when required
- responsible for reporting any cases that require escalation to the Line Manager or Director of Operations
- this role’s main purpose is to ensure that all orders and enquiries are processed and answered, meeting our strict SLAs and KPIs
- responsible for supporting and communicating within the team on ad-hoc tasks
- responsible for attending to the scheduled machines and system training, taking notes and utilising new skills efficiently
- responsible for processing all types of orders in Salesforce and SAP systems. . Also, taking responsibility for any other enquiries incoming to Salesforce inbound cases