BLUE LIGHT CARD

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CHARNWOOD EDGE BUSINESS PARK SYSTON ROAD COSSINGTON LEICESTER LE7 4UZ ENGLAND
TIN: 06581540
https://www.bluelightcard.co.uk
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Salary at BLUE LIGHT CARD

Earnings on positions in BLUE LIGHT CARD

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BLUE LIGHT CARD is looking for employees for positions:

customer service representative

Requirements
  • if you’re interested in joining us as a Customer Service Representative then please make a confidential application today, or if you have any questions then contact us via [email protected]
  • customer service: 1 year
  • job Types: Full-time, Temporary contract, Fixed term contract, Temp to perm
    Show more +1
Current offers for the position:

Customer Service Representative Leicester

Customer Service Representative 5 month FTCMon-Fri, 9am-5pm, £12.36ph (£22,500 annual salary)Cossington, LeicestershireWe have an exciting opportunity for motivated, customer-focused individuals to join our customer services team on an initial 5 month contract, with the possibility of moving onto a permanent contract. You’ll work as part of a busy team to deliver a fantastic experience for our members.At Blue Light Card our people are vital to create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join.We're proud of our culture and our offices in Cossington. You’ll start to see why it’s a great place to work, and even if you’re not expected to be in the office everyday, you may just want to be! We're officially recognised as a Top 100 Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing.What You’ll DoProcess applications for new members and member renewalsRespond to queries in real-time using LivechatReply to Livechat tickets logged outside of opening hours, direct messages through social channels and any communication received via postProcess membership cards ready for printingManage complaints with empathy and understandingWork collaboratively to ensure KPI’s are achievedWhat You’ll BringPrior experience working in a customer service environment with a customer-first focusA proactive problem-solving approach to resolve queries and complaintsComfortable working with high volumes in a fast-paced environmentStrong written communication skills and excellent attention to detailMS Office skills and computer keyboard speed and accuracyWhat We OfferHybrid working (at least 2 days in the office each week)Free

full-time | Temporary | Contract
Responsibility: process applications for new members and member renewals, respond to queries in real-time using Livechat, reply to Livechat tickets logged outside of opening hours, direct messages through social channels and any communication received via post, work collaboratively to ensure KPI’s are achieved
We offer: hybrid working, free onsite parking, 25 days annual leave plus public holidays, additional day off for your birthday, great social events e.g., Christmas party, family fun day, summer party, sports events
Requirements: if you’re interested in joining us as a Customer Service Representative then please make a confidential application today, or if you have any questions then contact us via [email protected], job Types: Full-time, Temporary contract, Fixed term contract, Temp to perm, contract length: 5 months
Salary: salary
Job position: customer service representative
2023-07-11

Customer Service Representative Leicester

Customer Service RepresentativeThe Role and the TeamWe have an exciting opportunity for a motivated and customer focused individual to join Blue Light Card’s Customer Services Team. Our Member Services Executives respond quickly and efficiently to a wide variety of queries via email, Livechat and tickets for help navigating our app or website to accessing discounts and offers, an applicant applying for the first time or a member renewing their membership. You’ll work as part of a busy team striving to deliver a fantastic experience for every member. This role offers great opportunities to upskill and develop.Our CultureOur Blue Light Card culture is built on our relationships and our members are at the heart of everything we do. Alongside our members and partners, our people are integral to helping create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join.As a market leading benefits service to the Blue light community and armed forces, we’re proud to work with well-known online and high street retailers across the UK.We're proud of our unique culture at our HQ in Cossington. You’ll start to see why it’s a great place to work and even if you’re not expected to be in the office everyday – you may just want to be! We're officially recognised as a Top 100 Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing.What You’ll DoProcess eligible applications for new members and existing member renewalsRespond to member queries in real-time using Livechat to provide a speedy resolutionRespond to Livechat tickets logged outside of opening hours, direct messages through social channels and any communication received via postProcess batching of membership cards ready for printingManage complaints with empathy and understandingTake ownership

full-time | Permanent
Responsibility: process eligible applications for new members and existing member renewals, respond to Livechat tickets logged outside of opening hours, direct messages through social channels and any communication received via post, take ownership for complex queries which may take longer to resolve, keeping members updated, work collaboratively to ensure KPI’s are achieved
Requirements: strong written communication skills using a varied vocabulary, an enthusiasm for personal development and a drive to learn on the job, customer service: 1 year
We offer: hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and sell and an additional day off for your birthday, A company bonus scheme
Salary: salary
Job position: customer service representative
2023-06-16

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full stack developer

Responsibility
  • the Role and the Team
  • as a Full Stack Developer, you’ll be key in helping us deliver our future product to the marketplace
  • what You’ll Do
    Show more +21
Current offers for the position:

Full Stack Developer Leicester

The Role and the Team As a Full Stack Developer, you’ll be key in helping us deliver our future product to the marketplace. You’ll work with your Tech Lead, Designer and Product Manager within your Product Team to ideate and deliver the new generation of Blue Light Card product to market. You’ll have the opportunity to work with cutting edge technology for an industry leading company and be able to feel like you have really contributed to Blue Light Card, your team and your personal success and development. What You’ll Do Develop new API’s utilising NodeJS and the AWS native toolstack in a microservices format Deliver high quality code taking ownership of code quality by writing good and complete tests Work with the Senior Reliability Engineer and QA team to ensure quality product is delivered Ideate and contribute to innovative solutions to fix business problems Share your knowledge, experience and learn from the rest of the team with regular knowledge sharing sessions and help junior developers Analyse current code, services and suggest improvements Develop strong and secure code fully adhering to best practices Desire to grow and develop your knowledge and experience What You’ll Bring Experience in developing AWS native applications Experience developing with NodeJS and ReactJS or NextJS Serverless Infrastructure As Code(IaC) experience ideally with more than one platform Good understanding of databases, caching and all the other relevant web technologies Experience of working in Agile teams under Scrum or Kanban Good interpersonal skills – comfortable communicating with stakeholders at all levels Ability to improvise and deliver change in a fast-moving environment Experience of using GitHub and GitHub actions for source control and CI/CD pipelines Our Culture We are the discount service for the emergency services, NHS, socia

Responsibility: the Role and the Team, as a Full Stack Developer, you’ll be key in helping us deliver our future product to the marketplace, you’ll work with your Tech Lead, Designer and Product Manager within your Product Team to ideate and deliver the new generation of Blue Light Card product to market, you’ll have the opportunity to work with cutting edge technology for an industry leading company and be able to feel like you have really contributed to Blue Light Card, your team and your personal success and development
Requirements: experience of working in Agile teams under Scrum or Kanban
hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and sell and an additional day off for your birthday, A company bonus scheme
Job position: full stack developer
2023-08-30

Full Stack Developer Leicester

The Role and the Team As a Full Stack Developer, you’ll be key in helping us deliver our future product to the marketplace. You’ll work with your Tech Lead, Designer and Product Manager within your Product Team to ideate and deliver the new generation of Blue Light Card product to market. You’ll have the opportunity to work with cutting edge technology for an industry leading company and be able to feel like you have really contributed to Blue Light Card, your team and your personal success and development. Our Culture Our Blue Light Card culture is built on our relationships and our members are at the heart of everything we do. Alongside our members and partners, our people are integral to helping create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join. As a market leading benefits service to the Blue light community and armed forces, we’re proud to work with well-known online and high street retailers across the UK. We are a fast-moving business and are always looking to adapt and innovate how we approach what we do. We're proud of our unique culture at our HQ in Cossington. You’ll start to see why it’s a great place to work and even if you’re not expected to be in the office everyday – you may just want to be! We're officially recognised as a Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing. Visit our LinkedIn Company Page to find out more. What You’ll Do Develop new API’s utilising NodeJS and the AWS native toolstack in a microservices format Deliver high quality code taking ownership of code quality by writing good and complete tests Work with the Senior Reliability Engineer and QA team to ensure quality product is delivered Ideate and contribute to innovative solutions to fix business problems Share your knowledge, experience and learn from the rest of the team with regu

Responsibility: the Role and the Team, as a Full Stack Developer, you’ll be key in helping us deliver our future product to the marketplace, you’ll work with your Tech Lead, Designer and Product Manager within your Product Team to ideate and deliver the new generation of Blue Light Card product to market, you’ll have the opportunity to work with cutting edge technology for an industry leading company and be able to feel like you have really contributed to Blue Light Card, your team and your personal success and development
Requirements: experience of working in Agile teams under Scrum or Kanban
hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and sell and an additional day off for your birthday, A company bonus scheme
Job position: full stack developer
2023-08-30

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accounts manager

Responsibility
  • improve communication and reporting with our Partnerships team, and provide support with account renewals and performance
  • support with debt chasing escalations from the team
  • make recommendations to improve processes and introduce new initiatives and projects
Requirements
  • accounts Receivable: 3 years
  • management: 1 year
Current offers for the position:

Accounts Receivable Manager Leicester

Accounts Receivable ManagerThe Role and the TeamThere’s never been a better time to join the team at Blue Light Card. We’re now an international business following our recent launch in Sydney, Australia.We continue to grow in the UK and as a result, we have an exciting opportunity for an experienced Accounts Receivable Manager to join the team and help us develop the AR function.As AR Manager you’ll nurture a team of 3 and take ownership for the AR function, reviewing our processes and introducing new initiatives to develop the team and support the wider business. This is a fantastic opportunity to make your mark!Our CultureOur Blue Light Card culture is built on our relationships and our members are at the heart of everything we do. Alongside our members and partners, our people are integral to helping create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join.As a market leading benefits service to the Blue light community and armed forces, we’re proud to work with well-known online and high street retailers across the UK. We are a fast-moving business and are always looking to adapt and innovate how we approach what we do.We're proud of our unique culture at our HQ in Cossington. You’ll start to see why it’s a great place to work and even if you’re not expected to be in the office everyday – you may just want to be! We're officially recognised as a Top 100 Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing.What You’ll Do· Take ownership of the accounts receivable function, evolving it in line with business growth· Manage a team of 3 and support them with their development· Make recommendations to improve processes and introduce new initiatives and projects· Improve communication and reporting with our Partne

full-time | Permanent
Responsibility: make recommendations to improve processes and introduce new initiatives and projects, improve communication and reporting with our Partnerships team, and provide support with account renewals and performance, manage the accounting system and CRM system integration development and maintenance, support with debt chasing escalations from the team
We offer: hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and selland an additional day off for your birthday, great social events e.g. Christmas party, family fun day, summer party
Requirements: accounts Receivable: 3 years, management: 1 year
Software: excel
Job position: accounts manager
2023-06-08

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marketing manager

Responsibility
  • identify and own key, measurable metrics for lifecycle initiatives developed
Requirements
  • marketing: 3 years
Current offers for the position:

Customer Marketing Manager Leicester

The Role and the TeamThe Member Lifecycle manager is a crucial role in leading our strategy on member engagement and retention. In your role as Member Lifecycle Manager, you’ll ensure there are great strategies and plans in place to maximise engagement at every level of a member's journey with Blue Light Card and Defence Discount Service.You’ll work closely with the Data Insights and Analytics team to understand and further enhance the different lifecycle segments at Blue Light Card and Defence Discount Service. Our actions are based on insight into member behaviour and an appreciation of things that move them. You’ll find creative solutions to target the right audience, with the right message at the right time. You’ll be working within marketing and communication teams focused on articulating product and purpose with skill to drive sales and attract supporters.Our CultureOur Blue Light Card culture is built on our relationships and our members are at the heart of everything we do. Alongside our members and partners, our people are integral to helping create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join.As a market leading benefits service to the Blue light community and armed forces, we’re proud to work with well-known online and high street retailers across the UK. We are a fast-moving business and are always looking to adapt and innovate how we approach what we do.We're proud of our unique culture at our HQ in Cossington. You’ll start to see why it’s a great place to work and even if you’re not expected to be in the office everyday – you may just want to be! We're officially recognised as a Top 100 Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing. Visit our LinkedIn Company Page to find out more.What You’ll DoWork closely with the Data Insights and Analytics tea

full-time | Permanent
Responsibility: identify and own key, measurable metrics for lifecycle initiatives developed, experience of building strategies that engage customers and create successful marketing programs aimed at improvement of engagement with members
Requirements: naturally creative with a hands-on, positive attitude, marketing: 3 years
We offer: hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and sell and an additional day off for your birthday, great social events e.g. Christmas party, family fun day, summer party
Salary: salary
Job position: marketing manager
2023-05-18

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marketing executive

Responsibility
  • our CRM team optimise member interactions, ensuring the right message is delivered to the right customer at the right time via the right channel to deliver commercial targets for partners and an improved experience for members
Requirements
  • marketing: 1 year
Current offers for the position:

Marketing Executive Leicester

The Role and the TeamOur CRM (Customer Relationship Management) team optimise member interactions, ensuring the right message is delivered to the right customer at the right time via the right channel to deliver commercial targets for partners and an improved experience for members.Reporting into the Senior CRM and Lifecycle Manager and working with the wider marketing and communications team, you’ll help us to test, analyse and innovate, improving and honing our activity and approach for ever better results for the business and our members. You’ll establish strong relationships with our partnerships and data teams to take the lead on delivering core communication via thematic planning to our Defence Discount Service members.Our CultureOur Blue Light Card culture is built on our relationships and our members are at the heart of everything we do. Alongside our members and partners, our people are integral to helping create the unique experience we deliver, and we’re committed to creating a place that our team love to work, and people want to join.As a market leading benefits service to the Blue light community and armed forces, we’re proud to work with well-known online and high street retailers across the UK. We are a fast-moving business and are always looking to adapt and innovate how we approach what we do.We're proud of our unique culture at our HQ in Cossington. You’ll start to see why it’s a great place to work and even if you’re not expected to be in the office everyday – you may just want to be! We're officially recognised as a Top 100 Great Place To Work UK and one of the UK's Best Workplaces for Wellbeing. Visit our LinkedIn Company Page to find out more.What You’ll DoEnsure every action drives logins per member, views per login and cross category engagementsUtilise our new CEP (Customer Engagement Platform) to drive Blue Light Card and Defence Discoun

Responsibility: our CRM team optimise member interactions, ensuring the right message is delivered to the right customer at the right time via the right channel to deliver commercial targets for partners and an improved experience for members, ensure every action drives logins per member, views per login and cross category engagements
full-time | Permanent
We offer: hybrid working and flexible hours, free onsite parking, 25 days plus public holidays, buy and sell and an additional day off for your birthday, great social events e.g. Christmas party, family fun day, summer party
Requirements: marketing: 1 year
Salary: salary
Job position: marketing executive
2023-05-18

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Earnings on positions in BLUE LIGHT CARD
Job title National average salary Average salary in this position Average salary in this company Average salary in this position in the country
product designer 2950 £
3508 £
3462 £
4680 £