nurse
Responsibility
- dental Treatment Co-ordinator
- the role will entail treatment coordinator responsibilities which involves improving our patient journey and discussing particular treatments with patients
- this is a perfect opportunity to provide clinical and non clinical support to our dentists and patients
Show more +17 - the role will also entail treatment coordinator responsibilities which involves improving our patient journey and discussing particular treatments with patients
- candidates with experience in Itero 3D scan, Dental monitoring, Dental photography and Taking impressions are preferable and of advantage
- follow the company’s new patient journey, ensuring a consistent experience for all new patients and leads
- handle all leads according to the designated pathway, ensuring all information is captured and recorded as required
- assist patients on their journey through the consultation process and ensure all enquiries are handled accurately and quickly
- we perform a wide range variety of simple and complex dental treatments including orthodontic, dental implants, veneer treatments, and facial aesthetics. There is also scope to enhance your career goals by enrolling on the radiography course
- you will also support the area manager and be a key point of contact for staff, you will work closely with our team, ensuring dental sessions run as smoothly as possible. In addition to your dental nursing duties you will assisting the daily operational and clinical management of the practice
- completing all trackers and paperwork as required
- follow up individual patient lists with the aim of converting patients and generating revenue
- support and assist in the day-to-day management of the clinic including deputising as required for the area manager and cross covering other Senior Dental Nurses
- reporting to line managers and senior management in regard to performance against listed KPIs and targets
- handle payments to the practice by card, finance and BACS transfer
- keep records of financial transactions for patient treatment plans
- conduct face to face, virtual and telephone Consultations with new patients with the aim of building rapport and securing attendance for a Dental Consultation, and completing all necessary reporting
- work with the management team keeping up to date with new patient pathways and implementing updated patient journeys
- make future appointments as required, including follow up calls reviewing treatment plans
- an exciting and unique opportunity for a Dental Nurse who is passionate about providing excellent patient care and is looking for a platform to develop and take their career to the next level
Requirements
- A good standard of formal education
- ability to keep calm and professional in a fast-paced environment
- excellent communication skills, both written and oral
Show more +9 - confident in conversation to build relationships and overcome objections
- ability to perform in a service-focused environment
- personable, highly motivated, friendly, flexible, reliable and organised
- fully computer literate and competent using CRM software
- providing care: 1 year
- comprehensive staff support, including a thorough induction program, ongoing training, regular appraisals, and recognition of achievements
- career progression for those wishing to grow
- regular staff socials
- employee referral scheme
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