BLACKLINE SAFETY EUROPE in Colchester Salary

12 DE GREY SQUARE DE GREY ROAD COLCHESTER CO4 5YQ ENGLAND

BLACKLINE SAFETY EUROPE
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BLACKLINE SAFETY EUROPE is looking for employees for positions:

client manager

Working hours

  • full-time

Responsibility

  • renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion
  • identify areas of development within the Client Success Managers and ensure that the team remains world-class
  • establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth
  • oversee the retention of our customer base with the continuous coaching of our Client Success Managers
  • identify and drive growth opportunities inside accounts, working with sales management to work as a team and help drive results
  • coach and mentor Client Success Managers to ensure the successful development of strategic customer account plans
  • ensure Client Success Managers maintain currency in Blackline Safety products and become product experts in all Blackline products and services
  • develop customer account plans in partnership with other Blackline teams and distribution partners

Requirements

  • post-secondary degree in business or marketing is an asset
  • post-Secondary education or equivalent certification in a business-related field is an asset
  • minimum 3 years of B2B sales, or account management
  • 2-3 leading a customer-facing systems implementation customer support team
  • proven track record of leading and energizing a group to be successful and meet targets
  • functional in using MS Office and other corporate administration tools
  • ability to drive results in an ever-changing environment
  • excellent customer service skills, a desire to understand each customer’s needs, and help find the right solution for them