BLACKLINE SAFETY EUROPE Salary
Colchester
12 DE GREY SQUARE DE GREY ROAD COLCHESTER CO4 5YQ ENGLAND
Earnings on positions in BLACKLINE SAFETY EUROPE
BLACKLINE SAFETY EUROPE is looking for employees for positions:
client manager
Working hours
- full-time
Responsibility
- renew customers service contracts through our distribution networks, preparing renewal quotes and following through to completion
- identify areas of development within the Client Success Managers and ensure that the team remains world-class
- establish productive professional relationships with key personnel in assigned customer accounts, ensuring long term client retention and growth
- oversee the retention of our customer base with the continuous coaching of our Client Success Managers
- identify and drive growth opportunities inside accounts, working with sales management to work as a team and help drive results
- coach and mentor Client Success Managers to ensure the successful development of strategic customer account plans
- ensure Client Success Managers maintain currency in Blackline Safety products and become product experts in all Blackline products and services
- develop customer account plans in partnership with other Blackline teams and distribution partners
Requirements
- post-secondary degree in business or marketing is an asset
- post-Secondary education or equivalent certification in a business-related field is an asset
- minimum 3 years of B2B sales, or account management
- 2-3 leading a customer-facing systems implementation customer support team
- proven track record of leading and energizing a group to be successful and meet targets
- functional in using MS Office and other corporate administration tools
- ability to drive results in an ever-changing environment
- excellent customer service skills, a desire to understand each customer’s needs, and help find the right solution for them