BLACK SHEEP UTILITIES is looking for employees for positions:
customer service advisor
Working hours
full-time | Permanent
Salary
salary
Requirements
excellent verbal and written communication skills, with a professional telephone manner
confident and polite telephone manner
exceptional interpersonal skills, with the ability to build effective relationships with a wide range of people
excellent spelling and grammar
evaluating contracts and billing
office Based Customer Service: 2 years
customer Service: 2 years
must demonstrate a positive and adaptable attitude
Responsibility
general administration and ad hoc duties as and when required
welcome calls to new and renewed clients to ensure they have received all relevant information taking the opportunity to upsell and identify other potential business
sales manager
Language
english
Working hours
full-time | Permanent
Salary
salary
Requirements
ability to set targets and passionately drive them to be achieved or exceeded by a team
ability to set targets and drive them to be achieved or exceeded by a team
excellent written and verbal communication
conscientious, self-motivated and dedicated
high levels of integrity and loyalty
motivational and positive attitude
skilled in making sales and sales techniques
experienced in providing constructive, supportive feedback to improve performance
Responsibility
address any issues in the teams output by highlighting problems with the individual or the group and provide training and coaching to resolve. Any concerns should be highlighted to HR with immediate effect
customer service manager
Requirements
meticulous attention to detail
ability to communicate on all levels effectively, both verbally and written
highly organised
motivational and positive attitude
business focussed, able to identify potential problems and bring solutions
experience within the Utilities Industry
team management: 2 years
utilities/energy industry: 2 years
Responsibility
day to day management of team absence, sickness, and holiday
proactive feedback to the sales managers on a daily, weekly, monthly basis as required. Working closely with them in the best interests of the business to maximise revenue
attending sales meetings as and when required to present and provide information/updates, ensuring a smooth flow of information between departments
sales agent
Responsibility
pricing leads in preparation for telephone meetings
making outbound scripted calls to businesses meeting pre-arranged appointments
generating revenue by converting leads to sales, ensuring that prices are aligned with the sales department objectives
successfully and pro-actively managing your sales pipeline within our in-house CRM database
accurately recording and collating information in order to maintain a fully auditable record
to uphold the company values and brand in all aspects of your work and day to day interactions
Requirements
target driven, self-motivated and hungry to exceed your KPI’s and to earn commission
resilient, able to work under pressure and be open to regular, constructive feedback
enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day
you must be able to proactively manage a pipeline of warm, pre-qualified leads booked for you by our Client Acquisition Team
direct sales : 1 year
you will be pricing the leads prior to pre-arranged meetings and then using the script provided to navigate through the sales process and close the lead
able to read the script , authentically striving for perfection on every call
brighton: reliably commute or plan to relocate before starting work
customer service executive
Requirements
excellent verbal and written communication skills, with a professional telephone manner
exceptional interpersonal skills, with the ability to build effective relationships with a wide range of people
excellent spelling and grammar
evaluating contracts and billing
office Based Customer Service: 2 years
must demonstrate a positive and adaptable attitude
enjoy problem solving and able to see through complicated situations with a result that balances both customer and business needs
brighton: reliably commute or plan to relocate before starting work
Responsibility
general administration and ad hoc duties as and when required
welcome calls to new and renewed clients to ensure they have received all relevant information taking the opportunity to upsell and identify other potential business
telesales executive
Requirements
UNCAPPED commission that rewards your sales success
20 days annual leave, plus bank holidays – increasing to 25 days with length of service
5 extra days leave up for grabs through attendance reward scheme
life Assurance after 12 months service
B2B sales: 1 year
competitive Basic salary, £23k - £25k
24/7 Employee Assistance Program
telesales
Requirements
target driven, self-motivated and hungry to exceed your KPI’s and to earn commission
resilient, able to work under pressure and be open to regular, constructive feedback
enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day
the role itself is relatively simple… scripted, outbound B2B calls to book prospective customers in for a meeting with the Sales team
able to read the script , authentically striving for perfection on every call
Responsibility
this role is scripted and telephone based, what transferable skills/qualities can you bring to the role?