run multiple projects and converse at a senior level within the accounts
some pre-sales duties, for example, influencing opportunity qualification and producing quotes and tender documents
black Box is hiring a Service Delivery Manager in UK
ensuring Quality of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth
key Competencies
be the primary interface and contact on behalf of Black Box to Key UK clients and customer project leaders, including where necessary leading the tender responses and presentations to the potential customers
ability to commercially track projects
development and implementation of necessary working processes and project delivery procedures to successfully deliver key projects, support contracts and/or generally service key client requirements
service coordinator
Working hours
full-time
Responsibility
coordinate the activities required from the initial scoping to the completion of small projects and tickets under SLAs
setting up small jobs on the internal system, including scheduling labour, ordering materials and coordinating with the client
the objective of the Service Desk Coordinator role is to successfully manage a number of small projects at one time, ensuring that customer expectations are met
working in Service Now and managing various customer incident tickets and resolving within the SLAs for each customer contract
black Box is looking for a Service Desk Coordinator professional to join our Reading Office,UK
working within set budgets/margins – own the responsibility for the project's financials
speaking to customers, suppliers, and engineers regularly – inbound and outbound calls
answer client queries by researching several electronic platforms
senior buyer
Working hours
full-time
Responsibility
purchase assigned materials and/or products to support project demand in a cost-effective and timely manner
review open buy requirements, issue purchase orders, and expedite delivery of the material or service as appropriate
resolve invoice discrepancies in partnership with distribution and finance
black Box is hiring a Senior Materials Buyer in Reading, UK
work on strategic purchasing initiatives with Purchasing Manager
coordinate inventory activities with internal stakeholders to minimize waste and maximize staging and production for client projects
achieve performance targets established by leadership for applicable Key Performance Indicators
achieve total cost improvement in collaboration with operations management, project management, distribution and finance to ensure a holistic approach to cost improvement and client impact
estimator
Working hours
full-time
Responsibility
fully documented information obtained
prepare an estimate of the materials, labor, subcontractors and equipment required to perform the statement of work
determine prevailing wage applicability for each project and work with human resources to obtain wage data
prepare documentation using standard estimating forms, filling in dimensions, numbers of units, and other information
analyze bids made by subcontractors and build them into the estimate
develop an accurate forecast of the cost, size, and duration of future projects. Collect and analyze data on all of the factors that can affect costs, such as materials, labor, location, duration of the project, and special equipment requirements
participate in pre-bidding decision-making efforts; review preliminary drawings and specifications, perform site visits, gather information related to site access; the availability of electricity, access to network centers, and related
establish budget and control factors for project costs and review with sales and the project management office
infrastructure project manager
Working hours
full-time
Responsibility
run multiple projects and converse at a senior level within the accounts
some pre-sales duties, for example, influencing opportunity qualification and producing quotes and tender documents
key Competencies
be the primary interface and contact on behalf of Black Box to Key UK clients and customer project leaders, including where necessary leading the tender responses and presentations to the potential customers
ability to commercially track projects
development and implementation of necessary working processes and project delivery procedures to successfully deliver key projects, support contracts and/or generally service key client requirements
excellent project planning and people management skills
be responsible for controlling these projects, and support contracts on site, to ensure the standard of workmanship is as expected, and to deal with any H&S, personnel, or site issues as they arise
project manager
Working hours
full-time
solutions architect
Working hours
full-time
Responsibility
serve as the technical design and architectural expert across the organization’s Data Center Solutions’ portfolio
build and maintain relationships in assigned accounts as appropriate to identify and cultivate additional opportunities
develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
fully documented information obtained
serve as a deal architect for multi-faceted, multi-technology solutions
prepare an estimate of the materials, labor, subcontractors and equipment required to perform the statement of work
partner with other subject matter experts and solution architects/engineers within the company to build the customer solution
determine prevailing wage applicability for each project and work with human resources to obtain wage data
Requirements
BS or BA in Engineering or Computer Science or equivalent work experience
data Center
hyperscale
structured Cabling
ability to present both technical and non-technical information to broad audiences
excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers
effective written communication skills
strong business acumen and understanding of clients datacenter and infrastructure related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
project coordinator
Working hours
full-time
Responsibility
execute NACS PMO standards, processes and methodologies in a consistent manner for project coordination activities
maintain project specific documentation and records involving multiple contributing teams
coordinate projects and events and maintain communication with all parties involved
communicate with stakeholders, project teams, management and vendors to collect project related information to keep accurate, up-to-date project records
analyze project data, including analysis of budget, resource utilization and project delivery performance
prepare meeting agenda and presentations for communication of project information to stakeholders
create and maintain project work schedules and supporting change control documentation
act as liaison and primary point of contact for various contributing parties
infrastructure engineer
Working hours
full-time
Responsibility
fully document information obtained
prepare estimate of the materials, labor, subcontractors and equipment required to perform the statement of work
determine prevailing wage applicability for each project and work with human resources to obtain wage data
prepare documentation using standard estimating forms, filling in dimensions, numbers of units, and other information
analyze bids made by subcontractors and build into the estimate
develop accurate forecast of the cost, size, and duration of future projects. Collect and analyze data on all of the factors that can affect costs, such as materials, labor, location, duration of the project, and special equipment requirements
participate in pre-bidding decision making efforts; review preliminary drawings and specifications, perform site visits, gather information related to site access; the availability of electricity, access to network centers, and related
establish budget and control factors for project costs and review with sales and the project management office