BIRMINGHAM SMARTCARE

Responsibility

• aim The Federation has a number of Services which will require admin support in order to operate
• answer incoming calls and take patient information booking them into the correct service
• book patients for the required service
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• transfer requests as appropriate
• document incidents and complaints
• undertake regular audits of work
• central Prescription Service Central Docman Service COVID19 Vaccination Hub PCNs Extended Access Respiratory Diagnostic Hub Red Site Duties and Responsibilities Answer incoming calls and take patient information booking them into the correct service Book patients for the required service Transfer requests as appropriate Document incidents and complaints Undertake regular audits of work Communicate with other health care professionals to ensure seamless patient care Engage with patients in a friendly and professional manner while actively listening to their requests Coordinating the COVID-19 vaccination clinics Ad-hoc duties as and when required across all Services Skills High level of attention to detail Ability to work without supervision Exceptional Communication and Customer Service Skills Technical Skills Ability to Handle Confidential Information Strong Record Keeping Skills Presentation Skills Ability to Multitask Team player EMIS & Docman experience desirable but not essential
• communicate with other health care professionals to ensure seamless patient care
• engage with patients in a friendly and professional manner while actively listening to their requests
• coordinating the COVID-19 vaccination clinics
• ad-hoc duties as and when required across all Services
• the Federation has a number of Services which will require admin support in order to operate

Requirements

• high level of attention to detail
• ability to work without supervision
• exceptional Communication and Customer Service Skills
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• technical Skills
• ability to Handle Confidential Information
• strong Record Keeping Skills
• presentation Skills
• ability to Multitask
• team player
• EMIS & Docman experience desirable but not essential

Earnings for position administrator

Responsibility

• operational Lead
• maintaining accurate and up-to-date confidential HR records in electronic format
• assisting with recruitment, posting job adverts, screening CVs, coordinating recruitment days, arranging interviews etc
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• preparing documentation for new starters, current employees and leavers
• maintaining up-to-date job descriptions, contracts, performance reviews etc
• preparing timesheets on a monthly basis for bank staff
• monitoring holiday / absence records and liaising with payroll
• arranging and monitoring employee training
• contributing to the implementation of HR policies and procedures
• completion of Rotas across all services
• general office duties, as required, to assist in the smooth running of the business

Requirements

• you have Good computer skills with a high level of attention to detail
• being able to prioritise your workload is a key skill of yours and you ensure you meet deadlines
• you're flexible, with a ‘can-do’ approach and enjoy being part of a team
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• you understand and respect the sensitivity of HR information and ensure confidentiality is maintained at all times
• you have the ability to communicate effectively and are confident to work both independently and as part of a larger team, whilst using own initiative
• human resources: 1 year

Responsibility

• to develop and facilitate a good working relationship with community pharmacists and other local providers of healthcare
• to maintain registration as a pharmacist and comply with appropriate professional codes
• to attend local, regional and national meetings of relevance as agreed with the post holder’s line manager
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• to undertake any other duties commensurate with the post holder’s grade as agreed with the post holder’s line manager
• to plan and organise own workload, including audit and project work, and training sessions for members of the practice team, patients, and carers
• as appropriate to the post, to maintain and develop professional competence and expertise, keep up to date with medical/therapeutic evidence and opinion, and local and national service, legislation and policy developments, agree objectives and a personal development plan and participate in the appraisal process
• all employees should understand that it is their personal responsibility to comply with all organisational and statutory requirements
• provide support on medicines related issues to the whole practice team
• provide a telephone advice for patients with questions, queries and concerns about their medicines

Requirements

• clinical Medication Review
• focusing on QoF Domains, improving disease registers
• chronic Disease Management
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• prescribing Safety, Clinical audit, Local Enhanced Services support
• medicines reconciliation on transfer between care providers
• lead on prescription management