BIRD & BLEND TEA is looking for employees for positions:
operations manager
Working hours
full-time | Permanent
Responsibility
you can read heaps more information about us and our mission
reporting To: Head of Retail
the Business Context & Purpose
contract Type: Permanent, Full time
who are Bird & Blend Tea co?
starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion
now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK
exceptional organisational and project management abilities to handle multiple tasks and meet deadlines
proficiency in utilising various communication platforms and tools
excellent interpersonal skills with the ability to build relationships at all levels of the organisation
ability to analyse data and metrics to assess the impact of communication initiatives
if you require any reasonable adjustments to support you throughout the application or interview process please let us know
strong written and verbal communication skills, with the ability to craft compelling messages tailored to diverse audiences and the ability to translate complex information into easily accessible and effective messages
we are committed to equality of opportunity for all, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships
customer service
Working hours
part-time | Permanent
Responsibility
as we continue to grow, it’s an exciting time to join the Bird & Blend team
who are Bird & Blend Tea co?
starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion
we are looking for super talented, customer obsessives who are confident and hard-working team players
now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK
you can read heaps more information about us and our mission here: https://www.birdandblendtea.com/pages/our-story
is this role right for you?
delivering exceptional, above and beyond service is our priority here at Bird & Blend and our customers always come first
production team leader
Working hours
full-time
finance manager
Working hours
part-time
full-time | Part-time | Permanent
Responsibility
finance Manager Mission Statement
about this role
who are Bird & Blend Tea co?
starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion
now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK
you will have an inquisitive attitude that drives you to improve current processes and solve problems as they arise
you can read heaps more information about us and our mission here:https://www.birdandblendtea.com/pages/our-story
to build a strong and collaborative relationship between Finance and key partners across the business. Acting as an owner and an ambassador of the P&L and any activities that impact it
team leader
Working hours
part-time
Responsibility
team Leader
we are now looking to recruit a part time Team Leader for our Manchester store
the ideal Team Leader will have some supervisory experience and be super passionate about great customer experiences
who are Bird & Blend Tea co?
starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion
now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK
the role of Team Leader in our stores is to support the effective day to day running of the store
we are now looking to recruit a part time Team Leader for our Manchester store. The ideal Team Leader will have some supervisory experience and be super passionate about great customer experiences
digital marketing manager
Responsibility
own reporting and analysis of all relevant metrics to inform improved activity
contributing to CRM, community management & email marketing strategy & implementation
provide appropriate time and stimulus to the wider Marketing team for ideas generation and encourage cross-functional working
store manager
Working hours
full-time
Responsibility
this is an exciting chance to be part of a brand new team in Edinburgh creating a new community
this is an exciting chance to be part of a brand new team in York creating a new community
who are Bird & Blend Tea co?
starting off packing tea in their bedroom and attending markets, building Bird & Blend from scratch while staying true to our ethos and values has been Krisi and Mike’s passion
you will be responsible for introducing the Bird & Blend Tea Co
this is an exciting chance to be part of a brand new team in Leeds creating a new community
now with an awesome team, multiple retail stores & a thriving international online store, Bird & Blend is leading the way in tea innovation in the UK
you can read heaps more information about us and our mission here:https://www.birdandblendtea.com/pages/our-story
manager
Requirements
experience in a similar role for a challenger, experience-focused, creative brand
passionate about sustainability & minimising waste
interest in design & lifestyle trends
high standards & an eye for detail, able to stick to and champion brand guidelines
excellent communication & negotiation skills
Responsibility
deliver customer journey & visual merchandising training for new team members to support in the opening of new stores
work with operational teams to plan exact materials needed for store fit-outs to achieve desired layouts & in-store experience
work with the Retail Ops Manager to ensure stores are maintained to a high standard, with all lighting, windows, props, merchandising units & furniture kept in good condition
own the visual merchandising section of our campaign packs delivered to all stores, providing robust guidelines including visual aids & instructions for store managers to follow
this is a hybrid role based between our offices near Worthing & on the road visiting stores to support with visual merchandising installations, seeing the products in action, building relationships with store teams & getting to know our local communiTEAs
provide on-the-ground coaching & knowledge to build our store teams’ capabilities. Share feedback & recommendations with the brand team & Retail Area Managers to ensure the visual merchandising is as strong as possible
merchandiser
Responsibility
monitor rate of sale, cover levels, and stock turn to drive replenishment decisions and flag risk or opportunity areas
collaborate with the Buying and Operations teams to ensure accurate intake planning, product onboarding, and production scheduling that aligns with launch plans
track the performance of campaigns and new product launches by channel & branch, reporting results and sharing learnings with key stakeholders
support the Merchandising Assistants in managing administrative processes, line card accuracy, and allocation logic
help maintain accurate forecasting inputs for seasonal and day-to-day product demand
assist the Senior Merchandiser in mentoring junior team members and improving merchandising processes or tools
collaborate with the Buying Assistant and wider Product Team to align product performance with customer needs and margin goals
lead weekly reporting for your categories, tracking KPIs, highlighting trends, and recommending actions to the Senior Merchandiser
warehouse manager
Requirements
experience: Previous experience in warehouse or logistics operations, with exposure to team leadership and stock management processes
leadership: Strong ability to inspire, train, and develop a team in a fast-paced environment
organisation: Excellent organisational skills with a focus on detail and accuracy
health & Safety Knowledge: Familiarity with health and safety regulations, food safety protocols, and industry compliance standards
communication Skills: Proven ability to communicate effectively with diverse teams and stakeholders
problem-Solving: Analytical mindset with the ability to address challenges proactively and implement solutions efficiently
sustainability Commitment: Passion for environmentally and socially responsible practices within a warehouse setting
Responsibility
daily Workflow Management: Oversee the allocation of tasks, ensuring that daily and weekly schedules are met
process Optimisation: Identify and implement initiatives to improve warehouse efficiency, reduce waste, and enhance team productivity
audit Readiness: Support preparation for internal and external audits by ensuring records are accurate and processes are compliant
sustainability Efforts: Promote sustainable practices, such as efficient energy use, proper waste disposal, and adherence to zero-waste goals
staff Wellbeing: Act as the initial point of contact for team concerns, ensuring a supportive and inclusive environment that celebrates individuality
reporting: Provide updates on operational KPIs to the Services Manager, contributing to strategic decisions and continuous improvement initiatives
eco-Goals: Assist in achieving sustainability targets by encouraging efficient resource use, proper disposal of waste, and responsible material handling
stakeholder Relations: Maintain open communication with retail managers and key stakeholders to meet warehouse-related requests with a customer-focused approach