Earnings on positions in BIO PACK
BIO PACK is looking for employees for positions:
- provide administration and testing support for NetSuite for the UK
- provide business system support to users
- troubleshoot issues
- ensure that all application issues are dealt with effectively and in line with business/user priorities and expectations
- produce complex custom reports/saved searches
- support the Business with ad-hoc admin tasks
- working with a ticket system, ensuring that the detail for requests or issues is logged correctly and accurately
- building devices for new starters/replacement hardware for existing business users, using defined build processes and build systems provided
- netSuite Administration: 5 years
- management of own existing accounts ensuring that all customers have been accessed to understand scale of opportunity
- monitoring daily orders – quantities, stocks and spend
- managing the customer service team on a day-to-day basis, including expectations from the management team
- recording annual leave and absences
- holding regular one-to-one meetings with each member of the customer service team
- full understanding of customers and their requirements
- manage the Customer Service team in the UK & Philippines to ensure tasks are being completed to a high level of efficiency
- management of communication to our large customers, ensuring accurate data and timely reports are completed
- customer Service: 2 years
- to check and upload invoices on a linked customer system
- manage the accounts receivable ledger, credit control
- ensure customer accounts are paid within the agreed terms
- follow up any overdue accounts, adhering to our internal debt recovery process
- sending Customer statements
- processing customer returns & credit notes
- reviewing credit limits and company information
- customer Account reconciliations
- understanding of credit control and workings of a finance department
- professional approach and the ability to handle potentially stressed and angry customer
- good attention to detail & ability to work to multiple tight deadlines
- maintain a positive, empathetic, and professional attitude with stakeholders
- helpful, hands-on approach and the willingness to learn and develop
- minimum 2 years active experience in similar role
- accounting: 2 years
- credit control: 2 years
- to check and upload invoices on a linked customer system
- manage the accounts receivable ledger, credit control
- ensure customer accounts are paid within the agreed terms
- follow up any overdue accounts, adhering to our internal debt recovery process
- sending Customer statements
- processing customer returns & credit notes
- reviewing credit limits and company information
- customer Account reconciliations
- understanding of credit control and workings of a finance department
- professional approach and the ability to handle potentially stressed and angry customer
- good attention to detail & ability to work to multiple tight deadlines
- maintain a positive, empathetic, and professional attitude with stakeholders
- helpful, hands-on approach and the willingness to learn and develop
- minimum 2 years active experience in similar role
- accounting: 2 years
- credit control: 2 years